Natalie Morales

Merchandise Manager (2024-2025)

• Managed merchandise presentation to align sales floor displays with brand standards and seasonal directives.
• Executed planogram updates to support product placement and consistent store merchandising.
• Coordinated inventory replenishment to maintain accurate stock levels and reduce out-of-stock conditions.
• Tracked merchandising changes across departments to ensure timely execution of promotional resets.

Store Manager (2026)

• Directed daily store operations, ensuring consistent customer service and policy compliance.
• Scheduled staff coverage to support peak traffic and operational efficiency.
• Trained associates on POS procedures, merchandising standards, and service expectations.
• Resolved customer concerns promptly, preserving satisfaction and store reputation.
• Monitored cash handling practices and maintained accurate register reconciliation.
• Established a positive work environment by fostering open communication and promoting teamwork among employees.
• Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
• Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
• Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.

• Processed sales transactions, returns, and exchanges accurately using point-of-sale systems.
• Greeted guests and provided product recommendations aligned with beauty needs and preferences.
• Supported loyalty program enrollment and promoted services to enhance guest engagement.
• Restocked merchandise, testers, and supplies to maintain organized, shoppable sales floor.
• Assisted with shipment processing, inventory organization, and product replenishment tasks.
• Adapted quickly to store procedures, team priorities, and fast-paced retail environment.