Natalie Morgan
Missoula,MT
Summary
Resourceful and detail-oriented sales associate with 6 years of experience in retail and hospitality. Adept in providing exceptional customer service, managing inventory, and driving sales. Skilled in cleaning and housekeeping, leveraging a background in hospitality management. Holds a high school diploma and a valid driver's license. Enjoys engaging in creative hobbies such as painting, jewelry making, and other crafts. Currently employed and work evenings (6pm) / weekends, but eager to secure a full-time position. Willing to work part-time and accommodate both schedules as needed. Available for morning shifts from Monday to Friday.
Overview
7
7
years of professional experience
Work History
Professional Personal Cleaner
Earth Care Cleaning
06.2024 - Current
- Dust, sanitize, vacuum, mopping
- Organizing counter tops and tables
- Adapting to different environments and people
- Maintained high standards of cleanliness and attention to detail in all assigned tasks
- Collaborated with clients to understand their specific needs and preferences for a personalized cleaning experience
- Fostered positive relationships with clients through excellent communication skills
- Demonstrated flexibility in adapting to changing schedules or last-minute requests from clients
- Took initiative in identifying areas that required additional attention during the cleaning process
- Followed eco-friendly practices by utilizing safe cleaning products whenever possible.
Sales Associate/Inventory
Locals Canna House
05.2022 - 05.2024
- Cash handling
- Assigned daily cleaning and stocking tasks
- Reconciliation
- Sold anywhere from $5,000-$10,000 in product a day
- Building relationships with customers and enhancing customer experiences
- Collaborated with team members to create visually appealing merchandise displays
- Utilized software to track customer preferences, and purchase history
- Assisted in inventory by conducting regular stock checks, and counting product with a paper manifest
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Sales Associate
Montana Kush Missoula
10.2021 - 05.2022
- Cash handling
- Sold anywhere from $1,000-$3,000 of product daily
- Greeting customers, building relationships, and giving exceptional customer service and satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased sales
- Assisted in inventory management by conducting regular stock checks, and receiving orders as needed
- Contributed to the achievement of store goals by actively upselling products
- Maintained a clean and organized work environment
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas
Professional Personal Cleaner
Earth Care Cleaning
09.2020 - 10.2021
- Dust all surfaces thoroughly
- Vacuum hardwood, carpet, under rugs
- Sanitized bathrooms, kitchens, appliances, and cupboards
- Organizing counter tops and tables
- Deep cleaning as needed
- Adapting to different environments and people
Housekeeping Supervisor/Inspector
Best Western Hotel Plus
02.2018 - 01.2021
- Promoted twice within four months
- Started as housekeeping and worked up to room inspector, and then housekeeping supervisor
- Assistance in cleaning rooms, public bathrooms, main areas
- Making beds and Folding laundry
- Trained and supervised a team of 8-10 housekeeping staff, providing guidance on cleaning techniques
- Performed regular inspections to ensure rooms were cleaned to company standards
- Managed inventory of cleaning supplies, monitoring stock levels
- Collaborated with departments such as front desk to ensure seamless coordination between guest services
- Maintained accurate records of check-ins, check-outs, room moves, or special requests
- Coordinated deep cleaning projects to maintain overall cleanliness standards
Education
DIPLOMA -
FRENCHTOWN HIGHSCHOOL
05.2015
Skills
- Janitorial (4 years)
- Customer Service Skills (5 years)
- Computer Skills (5 years)
- Cleaning and Sanitizing(5 years)
- Packaging & Labeling (2 years)
- Supply Inventory Management(2 years)
References
- Evan Guldborg - manager, friend 6+ years - (406)-552-9651
- Cherry Ibay - Best Western manager, friend 5+ years - (406)-529-0597
- Madison Merritt - coworker, friend 10+ years - (406)-241-8956
Timeline
Professional Personal Cleaner
Earth Care Cleaning
06.2024 - Current
Sales Associate/Inventory
Locals Canna House
05.2022 - 05.2024
Sales Associate
Montana Kush Missoula
10.2021 - 05.2022
Professional Personal Cleaner
Earth Care Cleaning
09.2020 - 10.2021
Housekeeping Supervisor/Inspector
Best Western Hotel Plus
02.2018 - 01.2021
DIPLOMA -
FRENCHTOWN HIGHSCHOOL
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