Lauren Kym
Mesa,AZ
Summary
Passionate and personable team member in various fields of customer service, hospitality and leadership. Dedicated in providing above and beyond customer service experiences. Fast learner and adapter to new circumstances and challenges paired with a positive can-do attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Drive Thru/Food Prep
Tropical Smoothie Cafe
04.2024 - Current
- Opening the store/keyholding
- Food preparation, checking dates and labels.
- Make and and serve smoothies, as well as breakfast and lunch items.
- Cashiering/drive thru
- Stocking lines, general store maintenance, and janitorial
- Promoting fundraisers and social media campaigns
Barista/Cashier/Customer Service
Rare Tea
06.2023 - Current
- Performing opening to closing shifts independently
- Cashiering/POS
- Taking orders, online and in person
- Making and serving drinks and snacks
- Cooking boba and food preparation for drink toppings
- Restocking, inventory intake
- Social media marketing, commissions
- Janitorial
Party Host/Park Attendant
Catapult Adventure Park
06.2022 - 04.2023
- Party host
- Obstacle course attendant
- Cashiering
- Booking parties and events, checking people into their parties
- Selling concessions
- Janitorial and park maintenance
Front Desk Receptionist/Child Care
Fitness Quest
06.2022 - 04.2023
- Greeted guests at front desk
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Janitorial services maintaining a clean and organized gym environment,
- Monitored check-ins to identify delinquent accounts and collect payments.
- Took care of children ages 0-12 in Kids Club. Diaper changes, feeding, games and activities.
Garden Center Associate
McLendon Hardware
05.2020 - 11.2020
- Greet customers
- Water and hem plants
- Sell plants and educate customers about their needs and maintenance
- Assisting in locating products, and providing product knowledge on most suitable options
- Inventory Maintenance
- Stocking Shelves
- Answering garden department phone calls
- Setting up seasonal displays
- Cleaning
- Receiving Clerk
Education
High school diploma -
Sumner High School
Sumner, WA06.2020
Skills
- Retail/Sales (3 years)
- POS (4 years)
- Cash handling (4 years)
- Customer service (4 years)
- Keyholding (2 years)
- Social media marketing (1 year)
- Phone etiquette (4 years)
- Janitorial (4 years)
- Food service (4 years)
- Childcare (3 years)
- Patience and Empathy
- Customer service excellence
- Team Leadership
- Detail Oriented
- Safe Food Handling
- Hospitality
Certification
- First Aid Certification
- Food Handler Certification
- Child Development Associate Certification
Timeline
Cashier/Drive Thru/Food Prep
Tropical Smoothie Cafe
04.2024 - Current
Barista/Cashier/Customer Service
Rare Tea
06.2023 - Current
Party Host/Park Attendant
Catapult Adventure Park
06.2022 - 04.2023
Front Desk Receptionist/Child Care
Fitness Quest
06.2022 - 04.2023
Garden Center Associate
McLendon Hardware
05.2020 - 11.2020
High school diploma -
Sumner High School
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