Natalie M. Pimentel
New York
Summary
Accomplished insurance verification specialist known for a positive demeanor and commitment to task completion.
Overview
17
17
years of professional experience
Work History
Biller/Insurance Verification Specialist
Columbia University Department of Surgery
New York
11.2021 - Current
- Verify insurance coverage to ensure services and procedures are authorized.
- Maintain and update insurance and benefit information accurately within Epic.
- Lead complex case management (e.g., major surgeries)
- Manage surgical procedure Insurance verification, charge review.
- Provide departmental coverage during staff absences, ensuring uninterrupted operations.
- Utilize systems including UMR and Epic for detailed insurance and billing tasks.
Administrative Assistant
Columbia University Department of Cardiothoracic Surgery
New York
07.2008 - 09.2021
- Handled high-volume calls and managed surgical scheduling for Cardiothoracic procedures.
- Coordinated with clinical staff to ensure all preoperative documentation and testing was completed.
- Processed insurance verifications and obtained pre-authorizations for surgeries and radiology services.
- Supported front-desk operations including patient check-in, demographic and insurance collection.
- Maintained up-to-date patient records and ensured billing documentation compliance in Epic.
- Conducted insurance verifications via Experian and assisted with department-wide special projects.
- Aided in the training of new office staff.
- Collected patient balances and copays to process in PAM.
- Manage bank deposits.
- Provided coverage for office staff as needed.
- Rotate patient charts by preparing and sending dated charts to the appropriate storage facilities.
- Obtained patient medical records while abiding by the strict guidelines of the HIPAA laws.
- Oversee inventory of physicians stationary, cards and prescription parts and restock when necessary.
- Manage physicians calendar by scheduling academic meetings with consideration for patients.
Education
Journalism
Cochesie Community College
Nogales, AZ05.2007
General Educational Development Certificate -
Rio Rico High School
Rio Rico, AZ05.2006
Skills
- Software & Systems: Epic, Microsoft Word, Excel, Crown, Crown Scan, PAM, UMR, Data Entry
- Languages: Bilingual – Fluent in English and Spanish
- Strengths: Insurance Verification, Precertification, Medical Billing, Multi-tasking in Fast-paced Healthcare Environments
Accomplishments
- Received the GEM Award from the Department of Surgery Cardiothoracic Division in 2016
Timeline
Biller/Insurance Verification Specialist
Columbia University Department of Surgery
11.2021 - Current
Administrative Assistant
Columbia University Department of Cardiothoracic Surgery
07.2008 - 09.2021
Journalism
Cochesie Community College
General Educational Development Certificate -
Rio Rico High School
Similar Profiles
Tarik RamadanTarik Ramadan
Department of Surgery Coordinator Assistant at Columbia University Irving Medical Center, Department Of SurgeryDepartment of Surgery Coordinator Assistant at Columbia University Irving Medical Center, Department Of Surgery
Jessenia GonzalezJessenia Gonzalez
Veterinarian Technician Intern at Columbia University Irving Medical Center, Department of SurgeryVeterinarian Technician Intern at Columbia University Irving Medical Center, Department of Surgery
MANGESH KURADEMANGESH KURADE
Laboratory Manager at Columbia University, Department Of PsychiatryLaboratory Manager at Columbia University, Department Of Psychiatry
Alexandra HortonAlexandra Horton
Live-Out Nanny at The Saperstein FamilyLive-Out Nanny at The Saperstein Family
Jennifer MayaJennifer Maya
Portfolio Property Manager at Manhattan Skyline Management CorpPortfolio Property Manager at Manhattan Skyline Management Corp