Natalie Mueller
Las Vegas,NV
Summary
Competent Medical Biller with 18 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
20
20
years of professional experience
Work History
Lead Medical Biller, Accounts Receivable
Desert Perinatal Associates
03.2006 - 03.2024
- Enhanced revenue by identifying and resolving billing discrepancies in patient accounts.
- Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
- Improved cash flow by negotiating payment plans with patients experiencing financial difficulties.
- Ensured accurate coding and billing practices, resulting in reduced claim rejections and faster reimbursements.
- Reduced errors in medical coding by cross-checking codes against diagnoses and procedures.
- Developed comprehensive reports for management detailing trends in revenue generation, collection efforts, and outstanding balances.
- Established effective relationships with insurance company representatives to expedite claim processing times and increase reimbursement rates.
- Staff training on updated medical coding systems, ensuring accuracy across all team members'' workloads including Charge posting, Accounts Receivable, Payment Posting, Appeals Analyst, and Patient collections.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Audited and corrected billing
- Negotiated Contracts with insurance companies Commerical, Medicaid, Medicare, and Capitation
- Contributed to practice growth by providing detailed analysis of revenue patterns that informed strategic business decisions on expanding services or locations offered.
- Handled electronic billing and rejections with the clearinghouse'
Medical Billing Accounts Receivable
UMC
03.2011 - 07.2011
- Reduced overdue accounts by consistently monitoring and following up on outstanding claims.
- Contributed to the reduction of bad debt expense by diligently managing high-risk accounts and negotiating payment plans when necessary.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Researched billing errors and discrepancies to initiate corrective action.
Appeals Analyst
Claims Servicing America
07.2004 - 03.2006
- Improved the efficiency of the appeals process by reviewing and analyzing claim denials and discrepancies.
- Enhanced customer satisfaction with timely resolution of appeals, addressing concerns thoroughly and professionally.
- Streamlined workflows for faster decision-making, evaluating medical records and other documentation to support appeals decisions.
- Collaborated with interdisciplinary teams to ensure accurate claims adjudication, reducing errors and inconsistencies in the review process.
- Managed a high volume of cases, prioritizing tasks effectively and meeting strict deadlines for appeals resolutions.
- Negotiated Liens with attorneys on behalf of Valley Health System
Education
Associate of General Studies -
College of Southern Nevada
Las Vegas, NVCoding For Maternal-Fetal Medicine -
Society of Maternal-Fetal Medicine
Phoenix, AZ06.2007
HIPAA Certifcation -
Harmon Medical Center
Las Vegas, NV11.2004
High School Diploma -
Eldorado High School
Las Vegas, NV05.1999
Skills
- Accounts Receivable Management
- Training and Mentoring
- CPT, ICD 10, HCPC knowledge
- Insurance Verification
- Authorizations
- Data Entry
- 10 key
- Medisoft, Intergy
- Microsoft, Excel
Timeline
Medical Billing Accounts Receivable
UMC
03.2011 - 07.2011
Lead Medical Biller, Accounts Receivable
Desert Perinatal Associates
03.2006 - 03.2024
Appeals Analyst
Claims Servicing America
07.2004 - 03.2006
Associate of General Studies -
College of Southern Nevada
Coding For Maternal-Fetal Medicine -
Society of Maternal-Fetal Medicine
HIPAA Certifcation -
Harmon Medical Center
High School Diploma -
Eldorado High School
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