Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Novak

Lantana,Florida

Summary

Motivated billing specialist with over 9 years of experience in health operations management, billing, coding, Microsoft Office, & customer service. Additionally knowledgeable and experienced in ICD-10, CPT, HCPC coding, analyzing and validating patient information, diagnoses, and general billing data. Possess an excellent track record for being detail-oriented and is frequently praised as hard-working by peers. Along with knowledge, having an eagerness to learn and grow.

Overview

9
9
years of professional experience

Work History

Billing & AR Supervisor

MD Solutions Group LLC
05.2018 - Current
  • Resolved discrepancies in accounting records
  • Verified accuracy of billing data and revised any errors
  • Supervised direct reports and enforced adherence to established procedures and deadlines
  • Mentored employees in complex issue resolution and drafted scripts for addressing common challenges
  • Monitored daily operations and evaluated performance to approach backlogs proactively
  • Collaborated with department leads and senior management to coordinate operations and drive improvements.
  • Contracting provider(s) with commercial insurances and maintaining records

Billing Specialist

Veritable Billing Services
08.2017 - 05.2018
  • Confirming patient benefit details through insurance(s)
  • Verified accuracy of billing data and revised any errors
  • Performed general administrative tasks such as answering telephones, responding to emails, etc
  • Claims follow-up involving payment confirmation or identifying denial reasonings
  • Posted medical or behavioral health insurance billings and payments.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.

Billing Specialist

Supportive Healthcare
05.2014 - 07.2017
  • Verified accuracy of billing data and revised any errors
  • Performed general administrative tasks such as answering telephones, responding to emails, etc
  • Posted medical, behavioral health, and chiropractic insurance billings and payments.
  • Responded to customer concerns and questions on daily basis.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.

Education

Associate of Science - General Studies

Palm Beach State College
Lake Worth, FL

Skills

  • Software Proficiency
  • Ability to Multitask
  • Analytical and Critical Thinking
  • Data Entry
  • Flexible and Adaptable
  • Procedural Auditing

Timeline

Billing & AR Supervisor

MD Solutions Group LLC
05.2018 - Current

Billing Specialist

Veritable Billing Services
08.2017 - 05.2018

Billing Specialist

Supportive Healthcare
05.2014 - 07.2017

Associate of Science - General Studies

Palm Beach State College
Natalie Novak