Natalie Novak
Lantana,Florida
Summary
Motivated billing specialist with over 9 years of experience in health operations management, billing, coding, Microsoft Office, & customer service. Additionally knowledgeable and experienced in ICD-10, CPT, HCPC coding, analyzing and validating patient information, diagnoses, and general billing data. Possess an excellent track record for being detail-oriented and is frequently praised as hard-working by peers. Along with knowledge, having an eagerness to learn and grow.
Overview
9
9
years of professional experience
Work History
Billing & AR Supervisor
MD Solutions Group LLC
05.2018 - Current
- Resolved discrepancies in accounting records
- Verified accuracy of billing data and revised any errors
- Supervised direct reports and enforced adherence to established procedures and deadlines
- Mentored employees in complex issue resolution and drafted scripts for addressing common challenges
- Monitored daily operations and evaluated performance to approach backlogs proactively
- Collaborated with department leads and senior management to coordinate operations and drive improvements.
- Contracting provider(s) with commercial insurances and maintaining records
Billing Specialist
Veritable Billing Services
08.2017 - 05.2018
- Confirming patient benefit details through insurance(s)
- Verified accuracy of billing data and revised any errors
- Performed general administrative tasks such as answering telephones, responding to emails, etc
- Claims follow-up involving payment confirmation or identifying denial reasonings
- Posted medical or behavioral health insurance billings and payments.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Billing Specialist
Supportive Healthcare
05.2014 - 07.2017
- Verified accuracy of billing data and revised any errors
- Performed general administrative tasks such as answering telephones, responding to emails, etc
- Posted medical, behavioral health, and chiropractic insurance billings and payments.
- Responded to customer concerns and questions on daily basis.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Education
Associate of Science - General Studies
Palm Beach State College
Lake Worth, FLSkills
- Software Proficiency
- Ability to Multitask
- Analytical and Critical Thinking
- Data Entry
- Flexible and Adaptable
- Procedural Auditing
Timeline
Billing & AR Supervisor
MD Solutions Group LLC
05.2018 - Current
Billing Specialist
Veritable Billing Services
08.2017 - 05.2018
Billing Specialist
Supportive Healthcare
05.2014 - 07.2017
Associate of Science - General Studies
Palm Beach State College
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