Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Natalie Olivo

Union

Summary

Hardworking student and adaptive worker with strong work ethic and proven ability to thrive in diverse roles. My objective is to obtain an occupation where I can utilize my exceptional problem-solving, communication, and collaboration skills to support team and company success. Quick learner with new technologies and skills with commitment to continuous improvement in a position with potential growth. Reliable, and detail-oriented with a focus of achieving both individual and organizational goals.

Overview

6
6
years of professional experience

Work History

Shift Leader

Coldstone Creamery
05.2021 - 04.2024
  • Greeted customers
  • Answered phone as needed
  • Administered tasks for crew members
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Worked with management to establish business goals
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately
  • Managed multiple tasks at once
  • Trained new employees and delegated daily tasks and responsibilities
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress

Project Coordinator

Seaport Federal Credit Union
06.2018 - 07.2020
  • Efficiently sorted through loans and paperwork
  • Answered phone as needed
  • Greeted members
  • Completed projects given by project manager
  • Regular use of computers/online banking systems
  • Created job files for each project and maintained current data in each file
  • Maintained database and spreadsheets with accurate status

Education

High School Diploma -

Union High School
Union, NJ
06.2022

Associates - Health Science (Pre-Nursing Track)

Union College
Cranford, NJ
12-2025

ABS School of Real Estate
Remote
09.2022

Skills

  • Positive attitude
  • Eager to learn
  • Critical thinker
  • Quick learner
  • Excellent customer service
  • Communication skills
  • Ability to work independently or in a team
  • Ability to handle fast paced work environments
  • Ability to multitask
  • Ability to handle money
  • Creative problem-solving
  • POS system and computer operation

LANGUAGES

English

Timeline

Shift Leader

Coldstone Creamery
05.2021 - 04.2024

Project Coordinator

Seaport Federal Credit Union
06.2018 - 07.2020

High School Diploma -

Union High School

Associates - Health Science (Pre-Nursing Track)

Union College

ABS School of Real Estate

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Natalie Olivo