NATALIE OLMEDA
Hawthorne,NJ
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Atlas Healthcare
Wayne, NJ
03.2023 - Current
- Observed patients for any changes in their physical or mental condition.
- Observed and reported unusual symptoms and changes to charge nurse.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Distributed drinking water and nourishment to residents.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Patient Scheduling Coordinator
Lenox Hill Radiology
Manhattan, NY
02.2021 - 08.2023
- Collaborated with physicians and other healthcare staff to ensure patients were scheduled for the appropriate services.
- Maintained a thorough understanding of medical terminology, as well as coding and billing requirements for various types of insurance plans.
- Compiled and coded patient information or data in appropriate computer system.
- Verified insurance information for all new patients prior to scheduling visits.
- Coordinated appointments with customers and staff members according to availability.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
Clinical Receptionist
Total Cardiology Care
Wayne, NJ
11.2019 - 02.2021
- Compiled physical and digital documents, charts and reports.
- Prepared daily reports on patient visits and submitted them to management.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Entered insurance, demographics and health history into patient database.
- Verified patient insurance coverage and collected co-payments or other payments due at time of service.
- Informed patients of financial responsibilities prior to rendering services.
- Communicated with patients with compassion while keeping medical information private.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Surgical Coordinator
New Horizon Surgical Center
Paterson, NJ
07.2017 - 11.2019
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assisted with patient transport from pre-op area to OR suite and back again after surgery was completed.
- Checked patient insurance and collected pre-authorizations from providers.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
- Provided assistance with post-operative care plans according to physician's orders.
Front Desk Patient Coordinator
Barnabas Health Medical Group
Clifton , NJ
05.2018 - 07.2019
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Ensured HIPAA compliance by protecting patient privacy rights through proper handling of confidential information.
- Conducted quality assurance reviews of front desk operations in order to ensure accuracy of patient information entered into EMR system.
- Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Routed laboratory or diagnostic results to appropriate staff.
Education
High School Diploma -
International High School
Paterson, NJ06-2011
Skills
- Patient Relations
- Vital Signs Monitoring
- Medical Records Management
- HIPAA Compliance
- Patient Management
- Calm and Level-Headed Under Duress
Languages
English
Professional
Spanish
Professional
Certification
- Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Atlas Healthcare
03.2023 - Current
Patient Scheduling Coordinator
Lenox Hill Radiology
02.2021 - 08.2023
Clinical Receptionist
Total Cardiology Care
11.2019 - 02.2021
Front Desk Patient Coordinator
Barnabas Health Medical Group
05.2018 - 07.2019
Surgical Coordinator
New Horizon Surgical Center
07.2017 - 11.2019
High School Diploma -
International High School
- Certified Nursing Assistant
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