Natalie Ontiveros
Laguna Hills,CA
Summary
Reliable and friendly customer service professional with 1+ year of experience in fast-paced food service environments. Skilled in POS operations, cash handling, food preparation, and creating a welcoming experience for customers. Adaptable, hardworking, and comfortable working efficiently in busy environments while maintaining cleanliness, organization, and high service standards.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Team Member
Fresh Brothers
Irvine, California
02.2025 - Current
- Greeted customers, took orders, and provided friendly and attentive service
- Operated the POS system and processed cash and card transactions accurately
- Assisted customers with menu questions and provided recommendations when needed
- Prepared food according to restaurant recipes and food safety standards
- Maintained clean and organized dining and kitchen areas throughout shifts
Package Handler
FedEx
Irvine, California
02.2025 - Current
- Sorted and loaded packages on a fast-paced conveyor belt while maintaining accuracy
- Worked with team members to keep packages organized and moving efficiently
- Followed workplace safety procedures and maintained a clean work area
Seasonal Driver Helper
UPS
Newport Beach, California
11.2024 - 01.2025
- Assisted with deliveries and provided friendly service to customers
- Helped complete deliveries accurately and on schedule
- Worked efficiently with the driver in a fast-paced environment
Picker/Packer
Tynk Fashion
Tustin, CA
04.2023 - 06.2024
- Picked and packed clothing orders accurately for shipment
- Prepared merchandise for shipment and checked orders for accuracy
- Kept the workspace organized to support efficient order fulfillment
Warehouse Associate
Amazon
, CA
10.2020 - 01.2023
- Processed and sorted customer orders in a fast-paced warehouse environment
- Worked with team members to meet daily productivity goals
- Sorted packages and grocery orders for timely delivery
Skills
- Cash Handling
- POS Operations
- Customer Service
- Food Safety Practices
- Fast-Paced Environment
- Team Collaboration
- Adaptability
- Positive Attitude
Education
Irvine Valley College - Irvine, CA
Currently Enrolled
Certification
- Food Handler Certification
Timeline
Team Member
Fresh Brothers
02.2025 - Current
Package Handler
FedEx
02.2025 - Current
Seasonal Driver Helper
UPS
11.2024 - 01.2025
Picker/Packer
Tynk Fashion
04.2023 - 06.2024
Warehouse Associate
Amazon
10.2020 - 01.2023