NATALIE ORTEGA
Philadelphia,PA
Summary
A motivated and dedicated student with a diverse background in customer service and educational support. Knowledgeable in fostering inclusive environments and effectively communicating with peers, faculty, and visitors. Demonstrated ability to manage multiple tasks efficiently, ensuring smooth operations in various roles, from assisting in dance education to front desk reception duties. Strong organizational skills and attention to detail contribute to maintaining a welcoming atmosphere. Committed to providing exceptional support and enhancing the overall experience for the university community, while continuously seeking opportunities for personal and professional growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dance Teacher Assistant
Danzarte USA
Brownsville, TX
08.2023 - 05.2024
- Facilitated communication among students, parents, and teachers to foster a supportive and collaborative dance learning environment
- Provided one-on-one assistance to students with special needs, ensuring constructive feedback for improvement
- Skilled in teaching, correcting, and guiding all students to improve their technique and performance
Receptionist
Danzarte USA
Brownsville, TX
08.2023 - 05.2024
- Handled customer payments efficiently, including collecting and processing transactions
- Provided exceptional customer support by addressing inquiries, following up on requests, and resolving complaints to ensure customer satisfaction
- Communicated effectively with a diverse group of teachers, students, and visitors, ensuring a welcoming and inclusive environment.
Ice Cream Team Member
Marble Slab Creamery
Brownsville, TX
02.2023 - 04.2023
- Prepared and mixed ice cream with toppings on a cold slab
- Skilled in creating milkshakes, sundaes, and custom ice cream cakes
- Maintained a clean and sanitized work environment, operated the register, and restocked ice cream inventory.
Education
Bachelor of Science - Fashion Merchandising And Management
Thomas Jefferson University
Philadelphia, PA05-2028
High School Diploma -
South Texas ISD Medical Professions
Olmito, TX05.2024
Certification
- BLS Provider, American Heart Association Basic Life Support (CPR and AED) Program, 11/30/25
- Certified EKG Technician (CET), 10/05/25
- Proficient in English and Spanish
- Clinical Rotations
Timeline
Dance Teacher Assistant
Danzarte USA
08.2023 - 05.2024
Receptionist
Danzarte USA
08.2023 - 05.2024
Ice Cream Team Member
Marble Slab Creamery
02.2023 - 04.2023
Bachelor of Science - Fashion Merchandising And Management
Thomas Jefferson University
High School Diploma -
South Texas ISD Medical Professions
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