Natalie Ortiz
The Woodlands
Summary
Results-driven professional with 5 years of experience in a fast-paced hospitality environment and current experience in social media marketing for a title insurance company. Skilled in leadership, client relations, content creation, and brand communication. Known for strong organization, adaptability, and maintaining high standards in both customer service and digital presence.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Social Media Specialist
Riverway Title
The Woodlands
07.2025 - Current
- Developed engaging content for social media platforms to enhance brand visibility.
- Researched industry trends to keep content relevant and informative for audiences.
- Assisted in planning promotional events and campaigns through social media outreach.
Manager
Pappasito Cantina
The Woodlands
10.2020 - 06.2025
- Supervised daily operations to ensure a smooth dining experience for guests.
- Trained staff on food safety and customer service best practices.
- Coordinated staff schedules to optimize coverage during peak service hours.
Education
Oak Ridge High School
The Woodlands, TxSkills
- Content creation
- Event promotion
- Trend research
- Content marketing
- Effective communication
- Attention to detail
- Marketing tools
- Customer relationship management
Timeline
Social Media Specialist
Riverway Title
07.2025 - Current
Manager
Pappasito Cantina
10.2020 - 06.2025
Oak Ridge High School