Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Insight Global/Rutgers University
New Brunswick, USA
08.2024 - Current
Checking patients in and out.
Completing registration.
Confirming appointments with new patients.
Handling incoming tasks/requests from doctors.
Working with both the Neurology and Psych Departments.
Princeton Radiology
Princeton, USA
09.2023 - 07.2024
Make appointments for patients.
Verify personal and insurance information.
Handling a mass flow of inbound and outbound calls.
Handling any concern or issue that is presented.
Robert Wood Johnson University Hospital
New Brunswick, USA
10.2021 - 09.2023
Admit pending patients into the unit.
Answer incoming calls.
Inventory
Assist any patient or visitor who needs assistance.
Works closely with nurses in communication between patients, family members, and doctors.
DHL Supply Chain
Robbinsville, USA
03.2021 - 09.2021
Answer emails inquiring about updates on shipments and certain products.
Route shipments for vendors, as well as helping traffic clerks with assigning loads.
Villalona Hair Salon
North Brunswick, USA
05.2017 - 03.2021
Make appointments and answer calls.
Greet daily visitors and customers, offer assistance, and answer any questions.
Also, do inventory and keep salon supplies organized.
Garces, Grabler, & LeBrocq
Plainfield, USA
12.2019 - 03.2020
Answered various calls at a time and directed them to the correct department.
Made appointments to meet with lawyers, as well as helped translate for clients.
Cashier
Sears
New Brunswick, USA
10.2016 - 02.2017
Operated a cash register for cash and credit card transactions.
Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.
Senior Project Manager (Environmental Coordinator) at Insight Global (Contract With FM Global)Senior Project Manager (Environmental Coordinator) at Insight Global (Contract With FM Global)