Natalie Perez
Canoga Park,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
In-Office Clerical Administrator
Health Net Centene
12.2022 - Current
- Increased productivity by prioritizing tasks and multitasking effectively in a fast-paced environment.
- Maintained confidentiality of sensitive information, adhering to privacy policies and procedures.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Processed incoming mail, outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all office activities.
Restaurant Team Member
UbaTuba Açaí
07.2021 - 10.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Cultivated warm relationships with regular customers.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Education
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06.2021
Skills
-Teamwork
-Time Management
-Detail Oriented
-Negotiation
-Empathetic
-Verbal Communication
Timeline
In-Office Clerical Administrator
Health Net Centene
12.2022 - Current
Restaurant Team Member
UbaTuba Açaí
07.2021 - 10.2022
High School Diploma -
El Camino Real Charter High School
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