Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Natalie Perez

Cudahy ,CA

Summary

Seeking a Customer service position where I can utilize my professional work experience.

Hardworking driver/food server with over 7 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Hardworking and reliable project roomkey strong ability in admitting clients checking tempatures. Offering , food and opening there rooms. Highly organized, proactive and punctual with team-oriented mentality.

Overview

18
18
years of professional experience

Work History

Driver/Food Server Assistant

School Nutrition Plus
Bell Gardens , CA
07.2016 - Current
  • Delivered school lunches and services to customers on time and in excellent condition.

Customer Service Representative, •Processor

Energy Save, Whittier Ca
Whittier , CA
01.2015 - 07.2016
  • Processing Applications •Inventory •Answering phones.

Shift Manager

El Pollo Loco
Los Angeles, Ca
07.2013 - 06.2016
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Establish standards for personnel performance and customer service.
  • Maintain food and equipment inventories, and keep inventory records.

Sandwich Artist / Cashier

Subway Corp
Los Angeles, Ca
01.2008 - 05.2013
  • Topped sub sandwiches accordingly while under pressure •Filled Inventory when necessary •Performed cash register duties on a daily basis.
  • Provided great customer service.

Project Room Key

Saddleback hotel
La Puente , CA
09.2020 - 12.2020
  • Provided primary resident care and assistance with daily living activities.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Monitored and reported clients' progress.

Project Room Key Lead

Lincoln plaza hotel
Monterey Park, CA
12.2020 - Current
  • Assisted customers with locating and securing desired products.
  • Selected foods appropriate for individual patients dietary needs.
  • Delivered food to 100 patients and asked if meal met dietary needs.
  • Supported lunch and dinner service for clients facilities to offer meal options to customers with various dietary limitations and allergy restrictions.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Medical Assistant/ BA

Roman empire egency / inspira Behavior
Los Angeles, California
12.2022 - 11.2024
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Documented notes during patient visits.

Educator/SLS

Roman empire egency /
Los Angeles
11.2022 - Current

Medication

Clean ,cook

Doctors appointments

Take consumer too activities

  • Provided appropriate feedback on work, behavior, and attitude towards learning.

Education

Certified Medical Assistance - Medical Assisting

United Healthcare Careers College
Paramount, CA
08.2023

High School Diploma -

California Technical Education College
Los Angeles, CA
2004

Skills

  • Excellent Customer Service Experience and Skills
  • Willing to work overtime and holidays
  • Work well in teams and independently
  • Excellent written / verbal communication skills
  • Strong decision-making skills
  • Ability to multi-task
  • Excellent Customer Service
  • Decision-making
  • Bilingual
  • Good telephone etiquette
  • Crisis Management
  • Strategic Planning
  • Analytical and Critical Thinking
  • Comfortable with professionally interacting with patients, coworkers, management staff

References

References upon request

Languages

Bilingual (English and Spanish

Timeline

Medical Assistant/ BA

Roman empire egency / inspira Behavior
12.2022 - 11.2024

Educator/SLS

Roman empire egency /
11.2022 - Current

Project Room Key Lead

Lincoln plaza hotel
12.2020 - Current

Project Room Key

Saddleback hotel
09.2020 - 12.2020

Driver/Food Server Assistant

School Nutrition Plus
07.2016 - Current

Customer Service Representative, •Processor

Energy Save, Whittier Ca
01.2015 - 07.2016

Shift Manager

El Pollo Loco
07.2013 - 06.2016

Sandwich Artist / Cashier

Subway Corp
01.2008 - 05.2013

Certified Medical Assistance - Medical Assisting

United Healthcare Careers College

High School Diploma -

California Technical Education College
Natalie Perez