Natalie Perez
Disney
Altamonte Springs,FL
1
Certification
7
years of professional experience
Motivated and detail-oriented professional prepared to contribute to the workforce while gaining valuable real-world experience. Proven ability to efficiently complete tasks in both individual and team settings, showcasing reliability and a strong work ethic. Excellent communication, interpersonal, and creative thinking skills enhance the capacity to advance company objectives.
Work History
Disney College Program Intern
10 Months- Resolved guest concerns or complaints professionally and expediently, upholding Disney's commitment to excellent service standards.
- Assisted in creating magical moments for visitors through engaging interactions and personalized attention.
- Handled cash transactions accurately while adhering to strict financial policies in order to maintain trustworthiness within the program environment.
- Trained new interns on operational procedures and customer service excellence, enhancing team efficiency.
- Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.
Sales Associate
1 Year- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Adapted quickly to new processes and systems in a fast-paced environment, improving service delivery.
- Adhered to company policies and procedures while completing the company's daily tasks.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
1 Year 4 Months- Maintained visual merchandising standards, ensuring appealing product displays aligned with brand guidelines.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Intern
2 Months- Assessed customer needs to provide timely and effective solutions.
- Partnered with team members to successfully deliver project objectives within deadlines.
- Collaborated with various departments to enhance project outcomes.
- Employed software and tools to enhance process efficiency and performance.
- Acquired hands-on experience with relevant software and technology.
Education
Bachelor of Science - Film And Video Production
Skills
Guest engagement
Team collaboration
Communication skills
Scheduling flexibility
Quick Learner
Client support
Certification
Disney Certificate in Heritage
Disney Certificate in The Magic of Storytelling
Timeline
Disney College Program Intern
Disney
09.2025 - 07.2026Read More
Sales Associate
Bloomingdale's
09.2024 - 09.2025Read More
Sales Associate
Vans Off The Wall
08.2021 - 12.2022Read More
Intern
Apollo Theater Foundation Inc
10.2019 - 12.2019Read More
Full Sail University
Bachelor of Science from Film And Video Production
Read More