Natalie Perry
Middleburg,Fl
Summary
Accomplished HERMIT Reconciliations Specialist at PHH ONITY GROUP INC., adept in Microsoft Excel and Pivot Tables, with a proven track record in enhancing account accuracy and resolving discrepancies. Recognized for exceptional analytical skills and a results-driven approach, consistently ranked as a top producer at DIGITAL RISK. Demonstrates strong organizational and email management abilities, ensuring efficient loan processing and compliance.
Overview
10
10
years of professional experience
Work History
HERMIT Reconciliations Reverse Servicing
PHH ONITY GROUP INC.
Houston, Texas
01.2022 - 07.2024
- Reviewed detailed reconciliations of accounts ensuring all transactions are accurately recorded, and discrepancies are promptly identified and resolved.
- Managed reverse mortgage accounts, adjustments, and disbursements according to client and regulatory requirements.
- Ensured all reconciliation and servicing activities complied with relevant laws, regulations, and company policies
- Programs: Hermit, Reverse Quest Solutions
- Performed complex research on account balances to identify errors or inconsistencies.
- Analyzed changes in account balances over time to detect any irregularities or trends in activity levels.
Title Analyst and Processing
DIGITAL RISK
Jacksonville, Florida
10.2018 - 09.2021
- Processed and reviewed all recorded documents, such as deeds, mortgages, liens, judgments, for accuracy and completeness.
- Analyzed title documents and conducted research on real estate titles to ensure accuracy.
- Researched public records to identify potential issues that may affect title insurance coverage.
- Evaluated documents to determine property ownership.
- Reviewed title commitments for compliance with lender's requirements.
- Performed title searches, ordered reports, and obtained clearance documents.
- Ranked #1 Top Producer and MVP of the month
- Performed title searches to determine the legal owner of a property.
- Issued preliminary reports outlining any discrepancies or exceptions found in title searches.
Mortgage Processor/Administrative Assistant
FLORIDA CAPTIAL BANK AND MORTGAGE
Jacksonville, Florida
07.2014 - 08.2018
- Created travel arrangements and distributed travel details to appropriate personnel.
- Prepared expense reports for executives.
- Managed office supplies inventory and placed orders when necessary.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed pipeline of loan applications to ensure efficient processing.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Checked applicant credit, personal references and employment histories.
- Coordinated with underwriters to resolve loan application issues and discrepancies.
- Managed communication between loan officers, underwriters, and clients to ensure timely processing.
- Filed and maintained loan records.
- Inspected loan documentation for mistakes and corrected discrepancies.
- Assisted in developing loan packages that meet borrower needs and financial capabilities.
Education
Associate of Arts - Criminal Justice
Florida Community College At Jacksonville
Jacksonville, FL01.2003
Skills
- Proficient in Microsoft Word
- Excel Proficiency
- Presentation Development
- Email Management
- Proficient in Microsoft Teams
- Advanced Excel Pivot Tables
References
Available upon request
References
References available upon request.
Timeline
HERMIT Reconciliations Reverse Servicing
PHH ONITY GROUP INC.
01.2022 - 07.2024
Title Analyst and Processing
DIGITAL RISK
10.2018 - 09.2021
Mortgage Processor/Administrative Assistant
FLORIDA CAPTIAL BANK AND MORTGAGE
07.2014 - 08.2018
Associate of Arts - Criminal Justice
Florida Community College At Jacksonville
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