Natalie Petit

(11/2017 — 6/2019: Pain Management | 6/2019 – Present: Neurosurgery)

• Serve as a lead medical assistant supporting a high-volume neurosurgery practice, coordinating both outpatient clinical care and administrative functions.
• Assist with procedures, screenings, and treatments: gather patient health history, collect specimens, document care, and prepare patients for exams.
• Update and maintain health records, medications, and allergy information in EPIC.
• Coordinate insurance authorization for office visits, radiology scans, injections, and surgical procedures.
• Support provider scheduling needs, including hospital rounds, OR coverage, clinic assignments, and on-call rotations.
• Mentor and train new medical assistants; conduct interviews, participate in hiring decisions, and assist with onboarding.
• Promote team engagement by leading team-building initiatives and sharing information from departmental and clinical meetings.
• Oversee supply chain and medical equipment maintenance: ordering, stocking, troubleshooting, and quality checks.
• Recognized for streamlining workflows and improving communication across physicians, PAs, nurses, and medical assistants.

• Supported cardiologists in diagnostic and treatment procedures; monitored patient vitals and administered medications under supervision.
• Prepared patients for EKGs, injections, laboratory testing, and other cardiovascular procedures.
• Maintained accurate patient records; ensured compliance with universal precautions and infection control protocols.
• Delivered front office support, including appointment scheduling, insurance verification, and patient registration.

• Assisted with nerve conduction studies, ultrasound, and spinal decompression treatments.
• Prepared patients for therapies including electrical stimulation and therapeutic ultrasound.
• Managed check-in/check-out, insurance verification, and supply ordering to ensure smooth operations.

• Performed vital signs monitoring, phlebotomy, and EKGs.
• Assisted with appointment scheduling, insurance verification, and patient flow coordination.