Natalie Pettijohn
Peabody,MA
Summary
Bilingual Case Specialist with advanced-level Spanish speaking skills. Offering over 2 years' experience in providing courtroom assistance. Adept in translation skills and providing interpretive services to non English speaking persons. Hardworking, organized and committed to achieving excellence in all tasks.
Overview
7
7
years of professional experience
Work History
Case Specialist I
Trial Courts
Salem, MA
04.2021 - Current
- Initiation of Civil Complaints via over counter, Mail and E-File
- Answer roughly 10-20 phone calls per day
- Endorsement entry into MassCourts
- Process legal documents from judges and attorney's
- Sorting of files, by date, activity and importance
- Problem solve as well as communicating with staff
- Daily accurate Recordkeeping
Medical Assistant
Massachusetts General Hospital, Surgery
Boston, MA
12.2015 - 07.2017
- Schedule appointments and surgeries in Epic
- Perform vitals on all patients
- Perform Pulmonary Function Test
- Answering phone calls
- Uploading images to MGH (LifeImage)
- Maintaining clean environment
- Sending and receiving faxes
Collections Specialist
American Red Cross
Danvers, MA
11.2011 - 12.2015
- Perform venipuncture on Donors
- Collection of Double Red Cells via Haemonetics machine
- Quality control check of all equipment
- Maintenance of equipment used
- Successful collection of 1000+ Pint’s of blood
- Concurrent documentation of donor’s vitals and other information
- Set up blood drive
- Accurately obtain donor health history
- Perform end of day activities (clean, pack)
- Follow protocol by American Red Cross standards
- Provide excellent customer service
- Perform well under pressure and fast paced environment
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH05.2024
Associate of Arts - Liberal Arts And General Studies
North Shore Community College
Danvers, MA05.2019
Skills
- Flexible and Adaptable
- Self-Motivated
- Team building
- Decision-Making
- Data Entry
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Interpersonal Communication
- Organization and Time Management
- Attention to Detail
- Good Telephone Etiquette
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Case Specialist I
Trial Courts
04.2021 - Current
Medical Assistant
Massachusetts General Hospital, Surgery
12.2015 - 07.2017
Collections Specialist
American Red Cross
11.2011 - 12.2015
Bachelor of Science - Psychology
Southern New Hampshire University
Associate of Arts - Liberal Arts And General Studies
North Shore Community College