NATALIE RAMOS
Bolingbrook,IL
Summary
Optimistic, talented and highly motivated professional with entrepreneurial experience and communication proficiency. Hardworking individual, enthusiastic about learning, and always striving for better. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Business Owner
R Paradise Corp
Chicago, IL
05.2023 - Current
- Developed business plans and strategies to grow the business.
- Cultivated relationships with key stakeholders in the industry.
- Reviewed company performance metrics on a regular basis to identify areas of improvement or growth potentials.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Oversaw daily operations of the business and provided guidance when needed.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
Field Sales Representative
Sunrun
Bolingbrook
04.2020 - Current
- Expanded customer base through cold calling, networking, and relationship building
- Generated increased sales revenue through effective lead generation and follow-up efforts
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Brand Ambassador/Team Leader
Trusted Herd
Chicago, IL
08.2019 - Current
- Enhanced brand visibility by executing strategic marketing campaigns and collaborating with team members
- Increased customer engagement through interactive product demonstrations and personalized interactions
- Mentored new Brand Ambassadors to ensure best practices were followed across the team
- Collaborated with various departments within the organization to gather valuable insights on market trends, customer preferences, and competitor activities
- Streamlined event logistics, leading to an organized and efficient execution of promotional events.
Customer Service Representative
Best Buy
Bolingbrook, IL
03.2024 - 08.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Collaborated with team members to develop best practices for consistent customer service delivery
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Waitress
Los Burritos Tapatios
Bolingbrook
03.2021 - 08.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Streamlined order processing for increased efficiency through clear communication with kitchen staff
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail and efficient service.
Education
Associate of Arts - Psychology
College of Dupage
Skills
- Goal Setting
- Strategic Thinking
- Effective Communication
- Sales Development
- Business Planning and Strategy
- Problem Solving
- Innovative Mindset
- Strong Work Ethic
- Customer Relations
- Dependable and Cooperative
- Time Management
- Team Bonding
Accomplishments
Became an entrepreneur by starting her own business, building it from the ground up and successfully managing her own company.
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
Best Buy
03.2024 - 08.2024
Business Owner
R Paradise Corp
05.2023 - Current
Waitress
Los Burritos Tapatios
03.2021 - 08.2022
Field Sales Representative
Sunrun
04.2020 - Current
Brand Ambassador/Team Leader
Trusted Herd
08.2019 - Current
Associate of Arts - Psychology
College of Dupage
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