Natalie Rios
AUSTIN,TX
Summary
Bilingual customer service professional experienced in cash handling and transaction processing within fast-paced environments. Builds positive relationships, identifies customer needs, and implements effective solutions to enhance client experiences. Demonstrates strong communication and adaptability while quickly mastering new processes and technologies.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Associate
Sonic
Austin, TX
08.2025 - 07.2026
- Provided exceptional customer service by addressing customer concerns and finding appropriate solutions.
- Managed multiple priorities in a fast-paced environment while maintaining a strong focus on accuracy and customer satisfaction.
- Built positive relationships with customers through friendly, professional, and effective communication.
- Collaborated with team members to ensure efficient service and a positive overall customer experience.
Associate
In-N-Out Burger
Austin, TX
08.2024 - 06.2025
- Delivered exceptional customer service by assisting customers and creating welcoming experiences that fostered customer loyalty.
- Processed cash and electronic transactions with accuracy and efficiency, ensuring smooth operations at point of sale.
- Maintained accuracy and attention to detail in high volume customer transactions, contributing to overall service quality.
- Processed cash and electronic transactions accurately and efficiently using point of sale systems.
- Followed established procedures and company standards to ensure accuracy, accountability, and quality service.
- Adapted to changing customer needs and priorities while working efficiently during busy periods.
Education
Cosmetologist - Cosmetology
Paul Mitchell The School
Austin, TX06.2025
High School Diploma -
Austin Achieve Public Schools
Austin, TX05.2025
Skills
- Point of sale systems
- Cash handling
- Cash management
- Point of sale operations
- Relationship building and management
- Transaction accuracy
- Business development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate
Sonic
08.2025 - 07.2026
Associate
In-N-Out Burger
08.2024 - 06.2025
Cosmetologist - Cosmetology
Paul Mitchell The School
High School Diploma -
Austin Achieve Public Schools