Natalie Ritter
Springfield,MO
Summary
Detention professional with strong background in maintaining security and order. Known for implementing effective strategies to enhance operational workflows and conflict resolution. Consistently reliable, adaptable to changing needs, and committed to team collaboration and achieving results.
Overview
2027
2027
years of professional experience
Work History
Detention Supervisor
Greene County Sheriff's Office
Springfield, MO
08.2021 - 03.2026
- Supervised daily operations of detention facility, ensuring compliance with safety protocols and regulations.
- Managed inmate intake processes, maintaining accurate records and documentation for all detainees.
- Implemented behavior management techniques to de-escalate conflicts and promote a safe environment.
- Trained new staff on facility procedures, enhancing team efficiency and operational knowledge.
- Conducted regular inspections of detention areas, identifying maintenance needs and safety concerns.
- Developed incident reports detailing occurrences within the facility, improving accountability and response strategies.
- Enforced disciplinary measures in accordance with departmental policies, promoting order and respect among inmates.
- Maintained poise and self-control during mental stress.
- Improved inmate behavior by implementing structured daily routines and activities.
- Resolved issues and disputes between inmates professionally and respectfully.
- Supervised 60 employees and performance of tasks and managed 1056 offenders.
- Maintained order, safety and security of residents in correctional facility.
- Maintained accurate records of inmate activities and behaviors for use in determining appropriate interventions or disciplinary actions.
- Conducted thorough investigations into allegations of misconduct, ensuring fair treatment for all involved parties.
Waitress Trainee
Chili's Restaurant
Fort Hood, TX
02.2021 - 08.2021
- Delivered exceptional customer service in fast-paced environment.
- Assisted in menu knowledge and daily specials for effective guest recommendations.
- Managed food and beverage orders through point-of-sale system efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
Detention Officer
Greene County Sheriff's Office
Springfield, MO
12.2019 - 02.2021
- Supervised daily activities of detainees to ensure safety and compliance with facility policies.
- Conducted thorough searches of detainees and personal property to prevent contraband entry.
- Monitored surveillance systems to maintain security and respond promptly to incidents.
- Mediated conflicts among detainees, employing de-escalation techniques to maintain order within the facility.
- Processed inmates by taking photographs and fingerprints.
- Responded promptly to emergency situations and provided medical aid.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
Server
Sonic
Republic, MO
2019 - 2019
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Took orders accurately and efficiently, utilizing point-of-sale system for prompt processing.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to guests.
Server
Panera Bread
Sioux City, IA
2018 - 2019
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu knowledge and operational procedures.
- Handled cash transactions responsibly, ensuring accurate reconciliation at end of shifts.
- Resolved customer complaints promptly, enhancing overall dining experience through effective communication.
Education
High School Diploma -
MVAOCOU
Mapleton, IA05-2018
Skills
- Inmate supervision
- Staff management
- Incident reporting
- Staff supervision
- Conflict management
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Timeline
Detention Supervisor
Greene County Sheriff's Office
08.2021 - 03.2026
Waitress Trainee
Chili's Restaurant
02.2021 - 08.2021
Detention Officer
Greene County Sheriff's Office
12.2019 - 02.2021
Server
Sonic
2019 - 2019
Server
Panera Bread
2018 - 2019
High School Diploma -
MVAOCOU