Dependable professional with track record of success in field, attention to detail and proactive mindset. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Protection From Abuse (PFA) Analyst
Montgomery County Court of Common Pleas
Norristown, PA
01.2023 - Current
Manage the recording and filing of civil legal documents for the county
Provide compassionate guidance to petitioners, directing them through the process and addressing their questions and concerns sensitively
Conduct thorough analysis, deciphering, and correction of scanned documents
Collaborate with attorneys, judges, advocates, and the public to ensure effective communication and coordination throughout proceedings
WEDDING SERVER
Jeffrey A Miller Catering
Philadelphia, PA
09.2022 - 07.2023
Ensured that each guest was served courteously, quickly, and efficiently at weddings and events.
Served appetizers, salads, entrees, desserts, and beverages to guests according to established guidelines.
Consistently monitored dining room for cleanliness and proper set-up at all times.
Performed opening and closing duties, such as setting up the dining area, restocking supplies, decorating event space, and cleaning the space afterwards.
Brought wine selections to tables with appropriate glasses and poured for guests.
911 TELECOMMUNICATOR
Lehigh County Communications Center
Allentown, PA
05.2022 - 01.2023
Operated emergency and non-emergency hotline, took detailed notes on crisis situations, and directed police, firefighters, and EMS to meet individual caller needs
Delivered important, life-saving directions to callers in crisis situations in calming but informative manner
Balanced providing emergency services while performing administrative duties.
Certified to access and enter data into the National Crime Information Center
SAFE HOUSE MANAGER
The Well / Worthwile Wear
12.2021 - 05.2022
Provided sanctuary, support, and companionship to survivors of human trafficking
Managed safe house operations, including ordering groceries for residents, arranging transportation, administering client medication, and organizing daily activities
Orchestrated celebratory events for residents to mark milestones in their journey
Guided residents in processing their emotions through a range of self-care activities, promoting healthy emotional well-being
SERVER
Locals Pizzeria
Hilltown, PA
08.2020 - 12.2021
Took orders from customers accurately and in a timely manner.
Completed cleaning duties by sweeping and mopping floors, restocking, vacuuming carpet and tidying up server stations.
Operated POS terminals to input orders, split bills and calculate totals.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
EMT Certification -
Bucks County Community College
Newton, PA
06.2020
High School Diploma -
Christopher Dock Mennonite High School
Lansdale, PA
06.2016
Skills
Multitasking Abilities
Problem Solving Under Pressure
Quick Learner
Customer Service
Team collaboration
Certification
PEMA Emergency Telecommunicater Certification
NMLS Certification
Provisional Emergency Medical Technician Certification
American Heart Association Basic Life Support Program (CPR & AED)
Domestic Violence Advocate Certification Training (JARS)
Hazmat Awareness Certification
Timeline
Protection From Abuse (PFA) Analyst
Montgomery County Court of Common Pleas
01.2023 - Current
WEDDING SERVER
Jeffrey A Miller Catering
09.2022 - 07.2023
911 TELECOMMUNICATOR
Lehigh County Communications Center
05.2022 - 01.2023
SAFE HOUSE MANAGER
The Well / Worthwile Wear
12.2021 - 05.2022
SERVER
Locals Pizzeria
08.2020 - 12.2021
EMT Certification -
Bucks County Community College
High School Diploma -
Christopher Dock Mennonite High School
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