Natalie Santiago
St Johns ,FL
Summary
Offering excellent communication skills and natural ability to connect with people, eager to learn and develop in customer-facing environment. Punctual and reliable, I thrive in fast-paced environments, adapting quickly to changing demands while maintaining high service standards. Ready to use and develop interpersonal and promotional skills in the Brand Ambassador role.
Overview
2
2
years of professional experience
Work History
Shift Leader Manager
Marcos's Pizza
St Johns, FL
10.2023 - Current
- Assisted in daily operations ensuring compliance with safety protocols and best practices.
- Supported team members in executing tasks efficiently while maintaining high service standards.
- Learned various operational processes to enhance workflow and productivity within the shift.
- Adapted quickly to changing priorities and demands, demonstrating flexibility in fast-paced environments.
- Maintained cleanliness and organization of work areas, contributing to a positive environment for staff and customers.
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
Education
High School Diploma -
Creekside High School
St Johns, FL Skills
- Punctual and reliable
- Opening and closing procedures
- Staff training and onboarding
- Staff motivation
- Accurate money handling
- Schedule management
Timeline
Shift Leader Manager
Marcos's Pizza
10.2023 - Current
High School Diploma -
Creekside High School