Natalie Saqqal
Kalamazoo
Summary
I’m a friendly and driven sales associate with real experience from my time at Seely Ford. I’ve gotten really good at talking to people, figuring out what they need, and helping them find the right solution. I’m proud of how I’ve hit my sales goals and helped customers feel heard and taken care of. I stay calm when things get busy, handle problems without making a big deal, and always aim to leave people feeling better than when they walked in.
Overview
2
2
years of professional experience
Work History
Assistant
Seely Ford
10.2025 - Current
- Organized and prioritized daily administrative functions to improve overall office workflow.
- Oversaw appointment management processes, maintaining timely updates and communication for clients and staff.
- Utilized dealership management systems for precise record-keeping, facilitating improved access to data.
- Developed and organized essential documentation while managing customer follow-ups to drive sales success.
- Crafted detailed training guides to streamline new hire acclimatization within dealership workflows.
Sales Associates, Reptiles
Metro by T-mobile
03.2025 - 09.2025
- I sell phones and other devices to customers, while pushing new promotions and deals to new customers along with new lines to help benefit the company and myself for better Commission
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
Server
Applebee's Grill + Bar
08.2024 - 02.2025
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma - Law Enforcement
Loynorrix High School
606 E Kilgore RdSkills
- Customer engagement
- Goal oriented
- Department reset
- Relationship building
- Upselling strategies
- Retail store operations
- Stocking and receiving
- Cash handling
- Retail sales
- Professional appearance
- Flexible schedule
- Customer service
- Sales goal achievement
- Conflict resolution
- Calm demeanor
Personal Information
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant
Seely Ford
10.2025 - Current
Sales Associates, Reptiles
Metro by T-mobile
03.2025 - 09.2025
Server
Applebee's Grill + Bar
08.2024 - 02.2025
High School Diploma - Law Enforcement
Loynorrix High School