Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

NATALIE SERNA

Hacienda Heights ,CA

Summary

Dedicated professional with a strong background in customer service and cleanliness, demonstrated during roles at Sprouts Farmers Market and Clear Motivations. Excelled in providing exceptional care and maintaining rigorous sanitation standards. Known for honesty, integrity, and a robust work ethic, significantly enhancing client satisfaction and workplace efficiency. Skilled in effective communication and meticulous attention to detail.

Reliable and friendly, with can-do attitude and excellent customer service skills. Familiar with food safety regulations and proficient in handling and preparing fresh deli products. Committed to providing positive experience for all customers through efficient and courteous service.

Developed essential caregiving skills in supportive and challenging environment, focusing on empathetic communication and personalized care. Proven ability to manage diverse needs and build trustful relationships. Looking to transition into new field, applying these transferrable skills to create meaningful impacts.

Offering strong sense of duty and ability to remain calm in high-stress situations, eager to learn and grow in team-oriented environment. Brings foundational understanding of emergency protocols and basic first aid, coupled with physical fitness and quick learning abilities. Ready to use and develop these skills in [Desired Position] role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Deli Clerk

Sprouts Farmers Market
03.2024 - Current
  • Greeted customers at the counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintaining a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Caregiver, Special Needs

Clear Motivations
02.2021 - 02.2024
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.

Volunteer Firefighter

Morongo Valley Fire Department
11.2021 - 03.2023
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
  • Administered first aid and conducted emergent response management.

Education

Associate of Science - Fire Technology

Rio Hondo College
Whittier, CA
05-2026

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic

Certification

  • CPR/AED for the Professional Rescuer - American Red Cross.

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Deli Clerk

Sprouts Farmers Market
03.2024 - Current

Volunteer Firefighter

Morongo Valley Fire Department
11.2021 - 03.2023

Caregiver, Special Needs

Clear Motivations
02.2021 - 02.2024

Associate of Science - Fire Technology

Rio Hondo College
NATALIE SERNA