Natalie Servin
Fort Worth
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Baylor Scott and White (Family Practice and Specialty)
09.2023 - Current
- Hospital Volunteer. Serve and protect the physician or healthcare provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements.
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
Medical Assistant (Externship – 180 Hours)
Texas Health (Internal Medicine)
02.2022 - 07.2023
- Interviewing patients and document basic medical history, Organizing and scheduling appointments, Produce and distribute correspondence memos, letters, faxes and forms
- Enhance health care practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Receptionist
In Style Salon
06.2021 - 02.2022
- Answer, screen and forward incoming phone calls, ensure reception area is tidy and presentable, with all necessary stationery and material, Order front office supplies and keep inventory of stock, updated calendars and scheduled meetings.
Hostesses/ Customer Service
Olive Garden
03.2017 - 05.2020
- Excellent customer service skills, answer incoming calls and address customers’ queries, Money handling accuracy, managing reservations, providing accurate wait times and monitoring waiting lists, Maintain a clean reception area.
Education
Associate of Applied Science - Health and Medical Administrative Services Completion Program
The College of Health Care Professions
Fort Worth, TX12.2022
National Registered Certified Medical Assistant -
Association of Healthcare Professionals
01.2022
BLS for Healthcare Providers (CPR and AED) Certification -
American Heart Association
01-2022
Skills
- Fluent in English and Spanish
- Health Information Management
- Foundational management and leadership skills
- Employee relations management
- OSHA and HIPAA compliance knowledge
- Customer engagement
- Hospital Volunteer
- EHR Knowledge
- Proficient in medical terminology
- Phlebotomy and specimen handling
- Skilled use of an AED and EKG
- Injections (SQ, IM, ID, Gluteal)
- Vital sign monitoring
- Professionalism and ethics
Timeline
Medical Assistant
Baylor Scott and White (Family Practice and Specialty)
09.2023 - Current
Medical Assistant (Externship – 180 Hours)
Texas Health (Internal Medicine)
02.2022 - 07.2023
Receptionist
In Style Salon
06.2021 - 02.2022
Hostesses/ Customer Service
Olive Garden
03.2017 - 05.2020
Associate of Applied Science - Health and Medical Administrative Services Completion Program
The College of Health Care Professions
National Registered Certified Medical Assistant -
Association of Healthcare Professionals
BLS for Healthcare Providers (CPR and AED) Certification -
American Heart Association
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