Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Shamblin

Federal Way,WA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in safe food handling and fostering teamwork, I excel in high-pressure environments, ensuring top-notch service and operational efficiency. Achieved significant improvements in service delivery by leveraging problem-solving skills and a strong ability to multitask.

Overview

3
3
years of professional experience

Work History

Food Preparation Worker

Crumbl
09.2024 - Current
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Service Crew Member

Chopped Leaf
04.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Store Lead

Subzero Ice Cream & Yogurt
03.2024 - 08.2024
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Handled high-pressure situations calmly and professionally during peak hours of operation.

Sales Associate

Zumiez
04.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Science - Neuroscience

Highline College
DesMoines, WA
06-2026

High School Diploma -

Federal Way High School
Federal Way, WA
06-2024

Skills

  • Safe Food Handling
  • Equipment Sanitation
  • Ingredient Preparation
  • Teamwork and Collaboration
  • Time Management
  • Customer Service
  • Problem-solving skills
  • Reliable and punctual
  • Multi-tasking strength

Timeline

Food Preparation Worker

Crumbl
09.2024 - Current

Service Crew Member

Chopped Leaf
04.2024 - Current

Store Lead

Subzero Ice Cream & Yogurt
03.2024 - 08.2024

Sales Associate

Zumiez
04.2022 - 06.2023

Associate of Science - Neuroscience

Highline College

High School Diploma -

Federal Way High School

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Natalie Shamblin