Summary
Overview
Work History
Education
Skills
Websites
Projects Extracurricular
Timeline
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Natalie Shealy

North Augusta,USA

Summary

Dynamic professional with a proven track record in customer service at Home Depot, recognized for enhancing guest experiences through effective communication and time management. Proficient in Canva and Microsoft Office Suite, I excel in fast-paced environments, consistently delivering exceptional results while maintaining high standards of organization and efficiency.

Overview

6
6
years of professional experience

Work History

Server/Hostess

TBonz
Augusta, Georgia
07.2025 - Current
  • Processed customer orders and input them into POS system accurately.
  • Handled payment transactions efficiently to streamline checkout process.
  • Answered phone inquiries promptly, providing information on menu items and specials.
  • Delivered exceptional customer service in fast-paced dining environment.
  • Memorized menu items and daily specials to enhance guest experiences.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Maintained cleanliness and organization of tables and dining areas for optimal guest comfort.

Cashier

The Home Depot
Aiken, South Carolina
06.2024 - Current
  • Processed customer transactions efficiently at point-of-sale terminals, enhancing service speed.
  • Recognized twice as cashier of the month for outstanding customer service.
  • Assisted customers with product inquiries and store navigation to improve shopping experiences.
  • Accepted cash and credit card payments, issued receipts, and provided change accurately.
  • Collaborated with team members to restock merchandise on sales floor promptly.
  • Ensured cleanliness and organization of checkout areas for optimal service environment.

Clerical Worker

Rhonda Fields and Family Insurance Group
North Augusta, South Carolina
06.2022 - Current
  • Managed phone operations to ensure efficient communication flow.
  • Executed filing tasks to maintain organized documentation systems.
  • Performed scanning of files to digitize records and improve accessibility.
  • Assisted owner with QuickBooks for accurate financial record management.

Volunteer

Hope For Hooves
07.2021 - Current
  • Cleaned stalls to maintain hygiene standards for animal welfare.
  • Bathed animals to ensure cleanliness and health.
  • Fed animals according to dietary requirements and schedules.
  • Assisted with party planning and execution for events.

Babysitter

Family Members
04.2019 - Current
  • Achieved Safe Sitter and CPR certification.
  • Supervised children ages five to ten, ensuring safety during playtime.
  • Earned trust from friends and family for dependable childcare services.

Education

High School - Medical Terminology, Sports Medicine 1 and 2, Anatomy and Physiology, Media Marketing, Digital Media, FBLA (Journalist)

Fox Creek High School
North Augusta, South Carolina
05-2025

Skills

  • Canva and Adobe Photoshop
  • Customer service
  • Effective communication
  • Time management
  • Microsoft Office Suite
  • Presentation software
  • Spreadsheet proficiency

Projects Extracurricular

  • Volunteer at Hope For Hooves, 07/01/21, Clean stalls, Bath animals, Feed animals, Assisted with parties
  • Babysitting, 04/01/19, Became a safe sitter and CPR certified, Trusted by friends and family members to babysit their children ages 5-10
  • Party Planning, Decorating

Timeline

Server/Hostess

TBonz
07.2025 - Current

Cashier

The Home Depot
06.2024 - Current

Clerical Worker

Rhonda Fields and Family Insurance Group
06.2022 - Current

Volunteer

Hope For Hooves
07.2021 - Current

Babysitter

Family Members
04.2019 - Current

High School - Medical Terminology, Sports Medicine 1 and 2, Anatomy and Physiology, Media Marketing, Digital Media, FBLA (Journalist)

Fox Creek High School

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