JADA BRAND
Philadelphia,PA
Summary
I am a warm and energetic customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. I offer experience in fast-paced restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Pietros Italian Restaurant
01.2020 - 05.2022
- Assisted in serving guests for parties and special functions
- Helped bus tables and ran food when needed
- Informed guests of food and drink specials, creating an easier job for the servers
- Processed phone and online orders
- Engaged with guests to maximize satisfaction and enjoyment with food and service
- Served food and beverages promptly with focused attention to customer needs.
Assistant Director of Operations
University Of The Arts
05.2022 - 08.2022
- Led and directed students on effective methods, operations, and procedures through transition from Philadelphia to Florence
- Organized flight schedules and transportation information for students
- Created travel profiles on all students for organized, calm, and successful travel
- Contributed to discussions and ideas regarding itinerary for abroad program
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Intern
Power Plant Productions Photo and Event Studio
03.2021 - 06.2021
- Prepared studio for photo shoots, and cleaned space when shoot was done
- Worked closely with photographers and performed basic assistive tasks to help studio run smoothly
- Experience handling physical as well as digital artwork and transporting them to and from different locations
- Gained experience shooting in various lighting conditions and environments
- Gained experience communicating with clients and understanding their expectations/goals for shoot
- Applied systematic labels for digital images to identify for quick retrieval.
Education
Bachelor Of Arts (B.A - Journalism and Design Candidate
The New School
Skills
- Customer Service Process Improvement
- Adobe Photoshop
- Content Planning
- Content Strategy
- Social Media Management
- Arts Integration
- Event Shoots
- Customer Needs Assessments
- Artwork and Layout Coordination
- Readability Improvement
- Originality and Creativity
Timeline
Assistant Director of Operations
University Of The Arts
05.2022 - 08.2022
Intern
Power Plant Productions Photo and Event Studio
03.2021 - 06.2021
Server/Hostess
Pietros Italian Restaurant
01.2020 - 05.2022
Bachelor Of Arts (B.A - Journalism and Design Candidate
The New School
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