Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Shelton

Natalie Shelton

Jonesboro,AR

Summary

Ambitious sales professional with expertise in client relationship management, consultative selling, and revenue growth. Skilled in leveraging CRM platforms, pipeline management, and strategic sales techniques to consistently exceed performance goals. Known for building strong customer relationships, driving repeat business, and contributing to team success. Seeking to bring proven sales ability and a growth mindset to a dynamic, results-driven organization.

Overview

6
6
years of professional experience

Work History

Sales & Design Associate

Gamble Home Furnishings
09.2023 - 06.2025


  • Delivered personalized design consultations for customers, helping select furniture, fabrics, and layouts to create functional and stylish home spaces.
  • Consistently met and exceeded monthly sales goals through strong product knowledge, upselling, and building customer relationships.
  • Created floor displays and styled showroom vignettes to highlight seasonal trends and drive sales.
  • Collaborated with vendors and buyers to recommend products that aligned with customer preferences.
  • Assisted clients with space planning, color coordination, and product customization to suit their budgets and design needs.
  • Maintained high customer satisfaction ratings by providing attentive service and follow-up on design projects and purchases.
  • Processed transactions, managed special orders, and coordinated delivery schedules to ensure seamless customer experience.
  • Handled any and all financing, leasing, and layaway options fro each account.
  • Trained new associates on sales techniques, product knowledge, and store design standards.
  • Utilized CRM platform to keep track of any and all hot leads and all contact with customers.

Server

Houlihan’s
06.2023 - 09.2023
  • Delivered friendly and efficient service in a fast-paced restaurant environment.
  • Managed tables of various sizes, explained menu items, and ensured guest satisfaction.
  • Accurately processed orders and handled transactions using POS system.

Sanitation Technician

Frito-Lay
09.2020 - 03.2023
  • Operated heavy equipment and forklifts to clean machinery and maintain plant sanitation.
  • Supported quality control measures by thoroughly sanitizing production equipment between product runs.
  • Safely handled hazardous cleaning chemicals in compliance with OSHA standards.
  • Demonstrated commitment to workplace safety and PPE protocols.
  • Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.

Server

Colton’s Steakhouse and Grill
10.2019 - 09.2020
  • Took food and beverage orders and ensured timely delivery to guests.
  • Trained new servers on proper procedures and customer service.
  • Maintained clean dining areas and supported team with side work.

Hostess

Longhorn Steakhouse
08.2019 - 10.2019
  • Greeted and seated guests, managed reservations, and maintained guest flow.
  • Answered phones, took takeout orders, and handled guest inquiries.

Education

High School Diploma -

Tuckerman High School
Tuckerman, AR

Skills

  • Microsoft Office Suite (Word, Excel, Outlook)

  • Strong Written & Verbal Communication

  • Interior Design Consultations

  • Client Relationship Building

  • High-Volume Sales Transactions

  • Product Knowledge & Presentation

  • Cross-Selling & Suggestive Selling

  • POS System Operation

  • New Employee Training

  • CRM Platform

Timeline

Sales & Design Associate

Gamble Home Furnishings
09.2023 - 06.2025

Server

Houlihan’s
06.2023 - 09.2023

Sanitation Technician

Frito-Lay
09.2020 - 03.2023

Server

Colton’s Steakhouse and Grill
10.2019 - 09.2020

Hostess

Longhorn Steakhouse
08.2019 - 10.2019

High School Diploma -

Tuckerman High School

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