Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Natalie Shimp

Des Moines,IA

Summary

Results-driven and strategic decision-maker with strong leadership and relationship-building skills, honed through diverse professional experiences. Recognized for a strong academic background, and a flexible, resourceful approach to problem-solving. Known for a commitment to community enrichment and continuous skill development, with a focus on collaboration and growth.

Overview

9
9
years of professional experience

Work History

General Manager

Either/Or Eatery & Patio
Des Moines , IA
05.2023 - Current
  • Oversaw human resource objectives by actively recruiting, training, scheduling, coaching, and disciplining a team of over 70 Front-of-House employees and 30 Back-of-House employees.
  • Developed and implemented comprehensive Standard Operating Procedures for a newly launched restaurant, ensuring consistent operational efficiency, and holding team members accountable for adherence to procedures.
  • Optimized profits by controlling food, beverage, and labor costs by establishing portion control and quality standards to reach a net operating income of 15% or higher per quarter.
  • Managed accounts payable, accounts receivable and payroll.
  • Developed marketing strategies alongside the Event Director to promote restaurant services, public, and private events.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.

Graduate Research Assistant

Greenlee School Of Journalism And Communication
Ames, IA
08.2021 - 05.2023
  • Collaborated on a federally funded grant project from the National Cancer Institute (R37CA259156) titled "Using Natural Language Processing and Crowdsourcing to Monitor and Evaluate Public Information and Communication Disparities about Colon Cancer Screening," aimed at improving public understanding of colorectal cancer screening and contributing to the development of health communication strategies.
  • Conducted content analysis on diverse public communication channels (e.g., YouTube videos, social media, blogs) to assess and identify effective messaging techniques for cancer prevention.
  • Coordinated bi-weekly remote team meetings with various professors and researchers across the country, documenting key discussion points, action items, and distributing meeting agendas to ensure project milestones were met.
  • Prepared reports, presentations, and articles using Excel sheets, Microsoft Word, and PowerPoint.

Front of House Manager

Lua Brewing
Des Moines , IA
11.2019 - 07.2021
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
  • Monitored inventory levels of front of house supplies and placed orders as necessary.
  • Coached and developed team members to support employee growth and development.

Teacher's Assistant

Luther College Modern Languages Department
Decorah , IA
08.2016 - 12.2018
  • Conducted field research within the Meskwaki Nation that aided in the launch of an adult immersion project within the Meskwaki Settlement School to increase language skills.
  • Maintained accurate records of student attendance, and graded student assignments.
  • Assisted with small group tutoring for introductory linguistics courses.

Education

Master of Science - Journalism And Mass Communication

Iowa State University
Ames, IA
05-2023

Bachelor of Arts - Communication Studies

Luther College
Decorah Iowa
01-2019

Skills

  • Staff training and development
  • Hospitality project management
  • Leadership and team-building
  • Qualitative data collection
  • Content writing
  • Public speaking and presentation

Accomplishments

2022 Peter Meehan Memorial Scholarship Award

  • Awarded to a Greenlee School of Journalism and Communication graduate student for their contribution to theory and demonstrated humanitarian concern

2018 Frank George Westphal Top Undergraduate Paper Award

  • Awarded annually by the Iowa Communication Association

Peer-Reviewed Publications

  • Tong, C., Margolin, D., Chunara, R., Niederdeppe, J., Taylor, T., Dunbar, N., & King, A. J. (2022). Search term identification methods for computational health communication: A word embedding and network approach for health content on YouTube. JMIR Medical Informatics, 10(8), e37862. https://doi.org/10.2196/37862

Conference Presentations

  • Tong, C., Margolin, D., Chunara, R., Niederdeppe, J., Taylor, T., Dunbar, N. M., & King, A. J. (2022, May). Search term identification methods for computational health communication: A similarity-based approach for health content on YouTube. Paper presented at the 72nd meeting of the International Communication Association, Paris, France.
  • Streck, K., Brewer, D., Clement, S., Vieira Marasciulo, C., & Shimp, N. (2022, April). “Let’s Make ‘Em Squeal”: Constructions of white masculinity and the Iowa pork industry. Paper presented at the Iowa State University Women’s and Gender Studies Spring Conference, Ames, Iowa.
  • Shimp, N. (2019, December). Dialectical difference: Luther College as a discourse community.Paper presented at the fall 2019 Senior Research Symposium, Decorah, Iowa.
  • Shimp, N. (2018, October). The “overdramatic” girlfriend. Paper presented at the annual Iowa Communication Association Conference, Ankeny, Iowa.

Affiliations

Urbandale Food Pantry Volunteer | October 2024 - Current

Timeline

General Manager

Either/Or Eatery & Patio
05.2023 - Current

Graduate Research Assistant

Greenlee School Of Journalism And Communication
08.2021 - 05.2023

Front of House Manager

Lua Brewing
11.2019 - 07.2021

Teacher's Assistant

Luther College Modern Languages Department
08.2016 - 12.2018

Master of Science - Journalism And Mass Communication

Iowa State University

Bachelor of Arts - Communication Studies

Luther College
Natalie Shimp