Natalie Shortreed
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Student Worker
University Of Whitewater - Rock County
09.2021 - Current
- Addressed and resolved customer complaints to establish trust and increase loyalty.
- Regularly communicated with management to provide feedback and updates.
- Collaborated with team members to develop strategies in increasing customer satisfaction.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
Sales Associate
Old Navy
10.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Skelly's Farm Market
05.2020 - 10.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
Restaurant Busser
Olive Garden Restaurant
05.2019 - 08.2019
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Restaurant Busser
Olive Garden Restaurant
09.2019 - 03.2020
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Bachelor of Science - Environmental Science
University of Wisconsin - Whitewater
Whitewater, WI05.2025
Associate of Arts - Environmental Science
University of Wisconsin-Whitewater At Rock County
Whitewater, WI05.2023
Skills
- Till Counting
- Recordkeeping and Confidentiality
- Student Engagement
- Professional and Friendly
- Front Office Support
- Customer Service
- Admissions Support
- Expense Reporting
- Campus Tours
- Leadership
Accomplishments
- Student Government President at the Rock County campus - 2021-2022.
- Student of the year from integrated studies 2022.
- Deans List 2021-2023
Timeline
Student Worker
University Of Whitewater - Rock County
09.2021 - Current
Sales Associate
Old Navy
10.2020 - 09.2021
Sales Associate
Skelly's Farm Market
05.2020 - 10.2020
Restaurant Busser
Olive Garden Restaurant
09.2019 - 03.2020
Restaurant Busser
Olive Garden Restaurant
05.2019 - 08.2019
Bachelor of Science - Environmental Science
University of Wisconsin - Whitewater
Associate of Arts - Environmental Science
University of Wisconsin-Whitewater At Rock County
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