Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Smith

Waynesville,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Team Member; Drive-Through Lead

Chick-fil-A
03.2023 - Current
  • Maintained high standards of customer service during fast-paced operations.
  • Developed positive customer relationships through friendly greeting and above-average service.
  • Addressed customer needs, responding to specific requests.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Upheld standards of productivity and quality in operations.
  • Managed drive through operations to ensure optimal accuracy and efficiency.

Equine Caretaker

Full Circle Riding Academy
10.2022 - 03.2023
  • Implemented regular exercise routines for each horse, promoting overall fitness and preventing injury.
  • Fed and watered horses in care, following special diets and regular medication administration schedules.
  • Rendered aid to injured and sick horses and notified supervisors of additional care requirements.
  • Completed routine barn upkeep tasks.
  • Tracked and managed inventory.

Staff Assistant; Caseworker

U.S. House Of Representatives
08.2021 - 10.2022
  • Handled casework for all seventeen counties in the congressional district for a variety of casework topics including, but not limited to, veterans services, immigration, federal tax issues, social security benefits, small businesses, etc.
  • Followed federal policies and procedures to maintain client confidentiality and keep data private.
  • Maintained updated and detailed records of each case's progress, relevant correspondence, responses from agencies, etc.
  • Coordinated between various entities to manage cases in the most efficient manner possible.
  • Preserved the appearance of the office and managed incoming calls and visitors with utmost professionalism and efficiency.
  • Managed and organized documents, files, and data through filing methods and constituent services platforms.
  • Managed interns and coordinated daily tasks.

Education

High School Diploma -

Coram Deo Classical School
Peachtree City
05.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Leadership Qualities
  • Decision-making capabilities

Timeline

Team Member; Drive-Through Lead

Chick-fil-A
03.2023 - Current

Equine Caretaker

Full Circle Riding Academy
10.2022 - 03.2023

Staff Assistant; Caseworker

U.S. House Of Representatives
08.2021 - 10.2022

High School Diploma -

Coram Deo Classical School

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