Natalie Summit
Corsicana,TX
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Barista
Scooters Coffee Shop
Borger, TX
07.2025 - 08.2026
- Prepared high-quality beverages following standard recipes and procedures.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Operated point-of-sale system accurately, processing transactions swiftly.
- Assisted in training new baristas on beverage preparation techniques and shop policies.
- Monitored inventory levels, assisting in ordering supplies to prevent shortages.
- Collaborated with team members to improve workflow during peak hours.
- Resolved customer complaints effectively, enhancing overall satisfaction and retention.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Aide
City of Borger
Borger, TX
06.2025 - 08.2026
- Assisted in daily operations, ensuring efficient service delivery to community members.
- Supported maintenance of public facilities, promoting cleanliness and safety standards.
- Engaged with residents to address inquiries and provide information on city services.
- Participated in team meetings, contributing ideas for improving operational workflows.
- watched kids
Waitress
Sutphens
Borger, TX
09.2024 - 06.2025
- Provided exceptional customer service through efficient order taking and timely delivery of food and beverages.
- Collaborated with kitchen staff to ensure accurate food preparation and adherence to dietary restrictions.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new waitstaff on restaurant procedures and customer interaction protocols.
- Utilized POS system effectively for processing transactions and managing orders accurately.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
Borger High School
Borger, TX05.2028
Skills
- Cleanliness
- Adaptive and creative
- Order taking
- Espresso machine operation
dedicated
good time management
- Beverage preparation
- Safe food handling
- POS systems
- Safe food handling practices
- Coffee expertise
Timeline
Barista
Scooters Coffee Shop
07.2025 - 08.2026
Aide
City of Borger
06.2025 - 08.2026
Waitress
Sutphens
09.2024 - 06.2025
High School Diploma -
Borger High School