Proven successes managing a challenging academic workload, volunteering, as well as consistently working. Well-rounded, and professional team player dedicated to continuing academic pursuits at a collegiate level.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
Allentown, Pennsylvania
09.2025 - Current
Communicate with the management team regarding customer requests and concerns.
Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner.
Prepare all made-to-order food and/or beverages according to recipe or customer specifications.
Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris, and spills.
Ensure the proper execution of assigned food service and beverage programs and procedures.
Patient Care Advocate Volunteer
St. Luke's Hospital
Allentown, Pennsylvania
09.2024 - 12.2024
Sanitized and streamlined nurses' stations.
Replenished supply and linen closets.
Answered patient call lights and requests, while assisting nurses during a busy shift.
Maintained clean and well-organized environment for client happiness and safety.
Cashier
City Of Allentown - Summer Aquatics
Allentown, Pennsylvania
06.2024 - 08.2024
Learned and followed all department policies and procedures, resulting in fewer mistakes and improved customer service.
Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
Greeted customers in a friendly and professional manner.
Processed transactions accurately and efficiently, ensuring that all transactions are completed within the established time frame.
Performed cashier duties in a high-volume environment, processing up to 80+ transactions per shift