Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalie Suriel

Allentown,PA

Summary

Proven successes managing a challenging academic workload, volunteering, as well as consistently working. Well-rounded, and professional team player dedicated to continuing academic pursuits at a collegiate level.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Wawa
Allentown, Pennsylvania
09.2025 - Current
  • Communicate with the management team regarding customer requests and concerns.
  • Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner.
  • Prepare all made-to-order food and/or beverages according to recipe or customer specifications.
  • Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris, and spills.
  • Ensure the proper execution of assigned food service and beverage programs and procedures.

Patient Care Advocate Volunteer

St. Luke's Hospital
Allentown, Pennsylvania
09.2024 - 12.2024
  • Sanitized and streamlined nurses' stations.
  • Replenished supply and linen closets.
  • Answered patient call lights and requests, while assisting nurses during a busy shift.
  • Maintained clean and well-organized environment for client happiness and safety.

Cashier

City Of Allentown - Summer Aquatics
Allentown, Pennsylvania
06.2024 - 08.2024
  • Learned and followed all department policies and procedures, resulting in fewer mistakes and improved customer service.
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
  • Greeted customers in a friendly and professional manner.
  • Processed transactions accurately and efficiently, ensuring that all transactions are completed within the established time frame.
  • Performed cashier duties in a high-volume environment, processing up to 80+ transactions per shift

Education

Parkland High School
Allentown, PA
06-2027

Skills

  • Time management
  • Effective communication
  • Customer service
  • Organizational skills
  • Team collaboration
  • Problem resolution
  • Stock replenishment
  • Problem-solving skills
  • Friendly and outgoing attitude
  • Highly motivated attitude

Languages

Spanish
Limited

Timeline

Customer Service Associate

Wawa
09.2025 - Current

Patient Care Advocate Volunteer

St. Luke's Hospital
09.2024 - 12.2024

Cashier

City Of Allentown - Summer Aquatics
06.2024 - 08.2024

Parkland High School
Natalie Suriel