Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Swallow

Summary

Outgoing and friendly worker with excellent interpersonal communication strengths. Solid experience making drinks, processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Barista

Coffee And Cream
05.2020 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Used POS system to accurately enter orders and process payments.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Babysitter

Self-Employed
03.2017 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Kennel Attendant

Paws And Effects Pet Daycare
12.2021 - 03.2022
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Provided top-notch customer service to every customer and exceptional care to animals.

Education

Ohio University
Athens, OH

High School Diploma -

Rocky River High School
Rocky River, OH
06.2023

Skills

  • Ability to Be a Leader
  • Strategic Decision-Making
  • Customer Needs Assessments
  • Cash Handling
  • Product Sales
  • Event Preparation
  • POS Use
  • Critical Thinking

Timeline

Kennel Attendant

Paws And Effects Pet Daycare
12.2021 - 03.2022

Barista

Coffee And Cream
05.2020 - Current

Babysitter

Self-Employed
03.2017 - Current

Ohio University

High School Diploma -

Rocky River High School

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Natalie Swallow