NATALIE TAYLOR
Cibolo
Summary
Client-focused sales and relationship professional with experience in high-volume, revenue-driven environments. Recognized for strong communication skills, persuasive upselling ability, and delivering elevated client experiences. Skilled in building rapport quickly, managing financial transactions accurately, and maintaining a polished, professional presence. Seeking to transition into real estate or sales where relationship management and revenue growth are central to success.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Server
Texas Roadhouse
New Braunfels, TX
11.2025 - Current
- Deliver exceptional customer service in a high-volume, fast-paced restaurant while creating a welcoming dining experience.
- Accurately take food and beverage orders and ensure timely, efficient service for multiple tables simultaneously.
- Build rapport with guests, anticipate needs, and resolve concerns promptly to maintain high customer satisfaction.
- Upsell appetizers, beverages, desserts, and featured menu items to increase sales and enhance the guest experience.
- Process cash, credit card, and digital payments accurately while balancing receipts and maintaining accountability.
- Collaborate with kitchen staff, bartenders, hosts, and fellow servers to ensure smooth restaurant operations during peak business hours.
- Maintain detailed knowledge of menu items, daily specials, ingredients, and allergens to confidently answer guest questions.
- Follow food safety, sanitation, and company standards while maintaining a clean and organized work environment.
- Prioritize tasks and adapt quickly in a fast-paced environment while consistently providing attentive service.
Server / Sales Associate
Parry’s Pizzeria & Taphouse
Cibolo, TX
08.2024 - 11.2025
- Drive revenue through strategic product positioning, recommendations, and upselling techniques
- Build and maintain strong client relationships that encourage repeat business
- Manage high-volume client interactions while maintaining a polished and professional presence
- Process financial transactions accurately and maintain balanced cash drawers
- Demonstrate strong interpersonal communication and conflict-resolution skills
- Collaborate with team members to meet and exceed daily performance standards
Server
GG’s Corner Café
Marion, TX
02.2023 - 04.2024
- Built lasting relationships with customers, contributing to repeat visits and customer loyalty
- Provided personalized service tailored to individual client preferences
- Handled POS systems and cash transactions with accuracy and accountability
- Maintained professionalism in fast-paced, team-oriented environments
Education
High School Diploma -
Allison L. Steele Enhanced Learning Center
Schertz, TX05-2021
Skills
- Client Relationship Development
- Sales & Revenue Generation
- Upselling & Cross-Selling Strategies
- Customer Retention & Loyalty Building
- Professional Client Communication
- Transaction Processing & Financial Accuracy
- Time Management & Multitasking
- Team Collaboration
- High-Volume Service Environments
- Professional Presentation & Demeanor
Certification
- Principles of Real Estate 1
- Principles of Real Estate 2
- Law Of Contacts
- Law Of Agency
- Promulgated Contract Forms
- Real Estate Finance
- TABC Certified
- Food Handlers Certification
- CPR / First Aid Certified
Timeline
Server
Texas Roadhouse
11.2025 - Current
Server / Sales Associate
Parry’s Pizzeria & Taphouse
08.2024 - 11.2025
Server
GG’s Corner Café
02.2023 - 04.2024
High School Diploma -
Allison L. Steele Enhanced Learning Center