Jasmine Allen
Washington,DC
Summary
To advance in a challenging and rewarding career as an events manager where leadership skills, industry experience, and customer service expertise can be utilized to ensure sales goals are met. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
8
8
years of professional experience
Work History
Server
Art & Soul
06.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Serve food and beverage to guests using the brand standards for timing and hospitality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Private Events Coordinator
Old Ebbitt Grill
08.2019 - Current
- Answer emails and event inquiries using Tripleseat
- Maintained accurate records of all event-related documentation, ensuring a smooth audit process and easy access to information when needed.
- Enhanced client satisfaction by skillfully managing event logistics and coordinating with vendors.
- Coordinated seamless events by overseeing all aspects of setup, execution, and breakdown.
- Maximized venue potential by designing tailored floor plans with Social Tables that accommodated guest flow and enhanced the overall atmosphere of events.
- Developed customized event proposals that exceeded client expectations, resulting in repeat business.
- Conduct on-site walk through
- Conduct weekly BEO meetings and finalize details of events
- Generated 13 million in sales for year 2023.
Store Lead
White House Gifts
09.2016 - 08.2019
- Sole responsibilities were to oversee staff duties and meet daily sale goals based on company standards
- Trained new staff members
- Completed refunds and exchanges
- Trouble shoot POS systems during shutdowns or glitches
- Produced end of day reports using Excel.
Education
High School Diploma -
Varina High School
Richmond, VA01.2011
Skills
- Exceptional customer service
- Hospitality service expertise
- High-volume dining
- Cash Handling
- Client Relationship Development
- Post-event Evaluation
- Detail Oriented
- Event Setup and Breakdown
- Events logistics management
- Sales expertise
- Event Planning
- Vendor Relationship Management
Timeline
Server
Art & Soul
06.2023 - Current
Private Events Coordinator
Old Ebbitt Grill
08.2019 - Current
Store Lead
White House Gifts
09.2016 - 08.2019
High School Diploma -
Varina High School
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