Natalie Tovar
Total Men's Primary Care
Austin,TX
1
Language
1
Certification
5
years of professional experience
I am looking to join a team where I can keep on growing. I am hard working and dedicated. I am looking for a long term position where I can keep on learning.
Work History
Receptionist
4 Years 8 Months- As a receptionist for my family's business I met all customers as part of my role. I would be the first person to make contact either through the phone to try to give an estimate or by going out to their property to give a price. I coordinated monthly schedule and accommodated last-minute appointments to optimize service delivery. I prepared all equipment used during cleaning and managed inventory for the company. Processed payments and issued receipts for patients, ensuring accurate financial transactions.
Receptionist
4 Months- My responsibilities are to answer incoming emails and phone calls. I greet customers and provide them information about the services and their choice on the follow up care. Informed customers of current specials and promotions to encourage engagement with services and products. I book appointments and handle any cancellations.
Medical Assistant
1 Year 8 Months- I am also cross trained for Medical Assistant. I have my certification up to date. As a medical assistant my responsibility is to room patients and get as much information for the provider. I interview the patient, collect vitals, and fill out the patients charts. I can do blood draws, injections, and assist the provider during produces for example cryo, and pellets insertions.
Patient Coordinator
1 Year 8 Months- I am the PC for a Primary Care Clinic. As a PC my responsibility is to prep the schedules in ECW and make sure everyone has completed the registration and submitted all the necessary documents. I answer all incoming calls for the clinic and address any concerns or questions. I input patients' personal information and verify insurances to get their copays. I schedule new patients, follow ups and existing patients. I fax paperwork and receive documents for the clinic. I also help order any supplies that the clinic is missing. I help maintain a clean and organized space.
Education
Medical assistant
Skills
Receptionist
Patient Coordinator
Medical Assistant
EHR systems
Bilingual Spanish
Administrative experience
Medical terminology
EKG
EMR systems
Vital signs
Customer service
Personal Information
Driving License: Driving License
Certification
Certified Medical Assistant
Languages
Bilingual, English, Spanish
Section name
- Personal Information
- Driving License
Timeline
Patient Coordinator
Total Men's Primary Care
02.2025 - CurrentRead More
Medical Assistant
Total Men's Primary Care
02.2025 - CurrentRead More
Receptionist
European Wax Center
10.2024 - 02.2025Read More
Receptionist
Maria's Cleaning Company
05.2021 - 01.2026Read More
The College of Healthcare Professions
Read More
GED
Read More