Summary
Overview
Work History
Education
Skills
Timeline
Generic
Natalie Townson

Natalie Townson

Lake Charles,LA

Summary

Dynamic and detail-oriented professional with extensive experience in cleaning and sanitization, honed while self-employed as a house cleaner. Proven ability to maintain high standards of linen care and customer satisfaction, complemented by strong communication skills developed as a waitress at Super Wye Restaurant. Committed to delivering exceptional service and cleanliness.

Overview

8
8
years of professional experience

Work History

Housekeeping

The Burks Company
Lake Charles, LA
04.2025 - 07.2025

Maintained cleanliness by making beds and dusting surfaces.

Ensured hygienic conditions by cleaning bathrooms thoroughly.

Performed vacuuming and mopping to uphold floor sanitation standards.

House Cleaner

Self-employed
Grant, LA
04.2019 - 03.2025
  • Dusted picture frames and wall hangings with cloth.
  • Emptied trashcans and transported waste to collection areas.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Waitress

Super Wye Restaurant
Grant, LA
01.2018 - 03.2019
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Food Preparation Worker

Double D's Steakhouse
DeRidder, LA
02.2017 - 03.2018
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Education

High School - undefined

Fairview High School
Grant, LA

Skills

  • Linen care
  • Laundry functions
  • Cleaning and sanitization
  • Clothes laundering
  • Floor maintenance
  • Carpet vacuuming
  • Floor sweeping
  • Glass cleaning

Timeline

Housekeeping

The Burks Company
04.2025 - 07.2025

House Cleaner

Self-employed
04.2019 - 03.2025

Waitress

Super Wye Restaurant
01.2018 - 03.2019

Food Preparation Worker

Double D's Steakhouse
02.2017 - 03.2018

High School - undefined

Fairview High School
Natalie Townson