Natalie Vasquez
Corpus Christi,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
Oral Surgery Associates of South Texas
Corpus Christi, Texas
11.2019 - 12.2024
- Greeted patients warmly and ensured a positive first impression.
- Collected patient information and verified insurance details accurately.
- Scheduled appointments efficiently using practice management software.
- Managed patient records and maintained confidentiality standards.
- Answered phone calls promptly and directed inquiries to appropriate staff.
- Maintained accurate documentation of insurance verification processes and results.
- Verified insurance information through online portals and phone communications.
- Processed requests for prior authorizations to ensure timely patient care access.
Receptionist
Access Dental
Corpus Christi, Texas
09.2015 - 11.2019
- Communicated with insurance companies to confirm coverage details.
- Communicated with patients regarding their insurance coverage and benefits details.
- Assisted team members in training on verification procedures and best practices.
- Processed requests for prior authorizations to ensure timely patient care access.
- Managed authorization requests for dental procedures and treatments.
- Coordinated patient treatment plans and schedules with dental providers.
- Communicated effectively with patients to explain procedures and answer questions.
- Conducted financial consultations with patients and set up payment plans.
Education
High School Diploma -
W.B. Ray High School
Corpus Christi, TX06-2014
Skills
- Excellent Customer Service
- Ability To Multitask
- Detail Oriented
- Efficient With Microsoft Applications (Office Word,
Excel, PowerPoint, Access) - Insurance verification
- Communication skills
- Patient scheduling
- Patient record management
- Prior authorization processing
- Attention to detail
- Financial consultations
- Problem solving
- Organization skills
- Typing speed
- Professional demeanor
- Prior authorization
- Eligibility determination
- Medical coding
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
AMERICAN ALLIED HEALTH- MEDICAL CODER AND BILLER, (CMCB)
Timeline
Receptionist
Oral Surgery Associates of South Texas
11.2019 - 12.2024
Receptionist
Access Dental
09.2015 - 11.2019
High School Diploma -
W.B. Ray High School