Natalie Vierra
Northridge,CA
Summary
Motivated and compassionate RAD-T seeking an entry-level Behavioral Technician position to support individuals in recovery through ethical care, structure, and accountability. Holds an Associate of Arts in Social and Behavioral Sciences and is committed to professional growth, client-centered support, and continued education toward substance use counseling.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Account Specialist
United States Cold Storage
11.2023 - Current
- Managed inbound and outbound logistics operations, supporting warehouse, safety, and quality standards
- Monitored and resolved EDI transactions; onboarded new customers
- Prepared operational reports for management and customers
- Cross-trained in shipping, receiving, scheduling, and inventory control
- Investigated inventory overages/shortages and collaborated with Inventory Control
Office Administrator
AmeriCold Logistics
08.2022 - 11.2023
- Processed inbound receivals and outbound shipping paperwork
- Maintained inventory records and generated customer reports
- Responded promptly to customer inquiries via email and phone
- Analyzed inventory discrepancies, short-dated product, and cut reports
- Managed backhaul loads, drop trailers, and cross-dock accounts
Childcare Administrative Support
Redwoods Family Center
11.2018 - 02.2020
- Coordinated activities for parents and children
- Provided administrative and childcare support during group meetings for parents and children in a community-based setting
- Provided administrative and operational support to staff as needed
- Delivered childcare services during Bible studies and group meetings
- Assisted with planning and coordination of participant activities
Certified Phlebotomy Technician
Quest Diagnostics
08.2015 - 12.2015
- Collected blood specimens using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Prepared samples for laboratory analysis, adhering to strict quality control standards.
- Maintained accurate records of patient information and test results in electronic health systems.
- Educated patients on procedures and post-draw care to enhance overall experience and compliance.
Education
Bachelor of Science - Operations Management
Stanislaus State University
Turlock, CA05-2029
Associate of Science - Natural Sciences
Modesto Junior College
Modesto, CA05-2026
Associate of Arts - Social And Behavioral Sciences
Modesto Junior College
Modesto, CA05-2025
Skills
- Client support in recovery settings
- Therapeutic communication & active listening
- Professional boundaries & ethical care
- Crisis awareness & de-escalation
- Behavioral observation & documentation
- Trauma-informed, client-centered support
- Accountability & motivational support
- Team collaboration with clinical staff
- Emotional intelligence & adaptability
- Foundations in social & behavioral sciences
Certification
Certified Phlebotomy Technician
RAD-T
Timeline
Customer Account Specialist
United States Cold Storage
11.2023 - Current
Office Administrator
AmeriCold Logistics
08.2022 - 11.2023
Childcare Administrative Support
Redwoods Family Center
11.2018 - 02.2020
Certified Phlebotomy Technician
Quest Diagnostics
08.2015 - 12.2015
Bachelor of Science - Operations Management
Stanislaus State University
Associate of Science - Natural Sciences
Modesto Junior College
Associate of Arts - Social And Behavioral Sciences
Modesto Junior College