Natalie Walker
San Jose,CA
Summary
Compassionate Dental Assistant with extensive experience in patient care and dental procedures, adept at both routine and complex tasks. Expertise in maintaining patient comfort while ensuring compliance with healthcare best practices. Proven ability to manage office administration tasks effectively, enhancing operational efficiency during examinations. Committed to furthering skills in advanced dental technologies to elevate standards of patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dental Assistant/Scan Technician
Los Gatos Oral and Facial Surgery
Los Gatos, CA
07.2024 - Current
- Skilled user of CS WINOMS Software and DrTalk.
- Concluded final restoration process by verifying complete integration and stability of healed implants.
- Proficient in utilizing the Trios Intraoral scanner for accurate 3D imagery.
- Executed crown implant scans and delivered electronic files to labs.
- Guided final cementation process for crown implants with detailed instructions.
- Performed post-operative procedures for wisdom teeth and implants.
- Develop and transmit surgical releases and panos to referring doctors upon patient clearance.
- Administered advanced diagnostic imaging through the use of panoramic and CT scans.
- Coordinated timely room turnovers.
Dental Assistant
Aparna Menrai, DDS
San Jose, CA
06.2023 - 07.2024
- Welcomed and comforted patients before dental procedures.
- Demonstrated strong chairside assisting abilities.
- Skilled in executing precise X-ray imaging.
- Coordinated setup and teardown of operatories.
- Expertise in sterile processing encompassing autoclaving and chemical disinfection.
- Upheld high standards of cleanliness.
- Completed tasks related to opening and closing operations.
Dental Assistant
Griffith Family Dental
Sunnyvale, CA
07.2020 - 03.2023
- Provided support to a practice offering sedation, specialized, cosmetic, conservative, and restorative dentistry.
- Expertise in utilizing Dentrix and Dexis software.
- Coordinated daily schedules for smooth operations.
- Set up instrument trays ahead of Dentist’s arrival, ensuring proper preparation.
- Ensured compliance with infection prevention standards during patient care.
- Assisted in crown preparations, composite fillings, amalgam restorations and sealant applications.
- Oversaw the process of inhalation sedation with simultaneous anxiolysis.
- Digital X-ray sensors, phosphor plates,
- Updated monogram documentation during patient hygiene evaluations.
- Documented thorough logs for the functionality of Midmark M11, Sci Can Statim, and Spore test autoclaves.
- Logged and tracked new and finished laboratory cases.
Medical Assistant/Front Desk Coordinator
Comprehensive Spine and Sports Center
Morgan Hill, CA
08.2019 - 05.2020
- Proficient with EClinicalWorks software.
- Coordinated check-in and check-out processes for patients.
- Ensured completeness and correctness of intake information when scheduling
- Transcribed accurate email and telephone messages from patients and staff.
- Facilitated clear communication with providers, leads, and staff to ensure optimal patient care.
- Recorded and updated health information including chief complaints, allergies, medical histories per HIPAA regulations.
- Navigated portals to retrieve laboratory results and imaging reports.
- Prepared trays for procedures including Trigger Point Injections, Corticosteroid Injections, and Prolotherapy.
- Delivered intramuscular Toradol doses.
- Oversaw weekly front desk report, monitoring cancellations and no-shows.
- Assessed patient needs and dispensed appropriate Breg DME braces.
- Updated spreadsheets with information on Breg Braces issued, copays collected, and daily balance summaries.
- Developed referral processes for outpatient rehab centers.
- Coordinate with Pharmacist to ensure timely medication refills.
Lobby Receptionist/Administrative Support
Cortec Precision Manufacturing
San Jose, CA
12.2011 - 08.2019
- Ensured smooth visitor experience by providing greetings and handling inquiries both over the phone and face-to-face.
- Manage log of temporary and visitor access badges.
- Provides support to General Manager and CEO with various administrative duties.
- Assisted with meetings coordination, supported corporate manager meetings and handled logistics for events in a timely fashion.
- Reviewed and confirmed the accuracy of Purchase Orders from Production Control Department.
- Performed invoicing and managed PACE inventory pulls.
- Guaranteed a tidy and secure reception environment by strictly adhering to protocols.
Education
Basic Life Support - CRR/AED
American Heart Association
San Jose, CA08-2024
Certificate - Dental Radiology
Dental Advantage Career Training
San Jose, CA07.2020
Certificate - Medical Assisting
Institute for Business & Technology
Santa Clara02.2009
Diploma -
Independence High School
San Jose, CASkills
- Timely Appointment Management
- Cross-training capabilities
- Customer Service Coordination
- Office Administration Support
- Dental Procedure Assistance
- Compassionate Patient Care
- Clinical Office Proficiency
- Assessment of Vital Signs
- Patient Appointment Coordination
- Knowledgeable in Medical Terminology
- Administrative Support Expertise
- Infection Prevention Training
- OSHA regulations
Certification
- Cardiopulmonary Resuscitation (CPR) Certification, Present
- Medical Assistant Certification, Present
- Dental Assistant, Present
- Basic Life Support (BLS) Certification, Present
Additional Information
Medical Assistant Certificate CPR/ BLS/AED Training/Certificate, HIPAA & OSHA Compliance Training Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
References
References available upon request.
Timeline
Dental Assistant/Scan Technician
Los Gatos Oral and Facial Surgery
07.2024 - Current
Dental Assistant
Aparna Menrai, DDS
06.2023 - 07.2024
Dental Assistant
Griffith Family Dental
07.2020 - 03.2023
Medical Assistant/Front Desk Coordinator
Comprehensive Spine and Sports Center
08.2019 - 05.2020
Lobby Receptionist/Administrative Support
Cortec Precision Manufacturing
12.2011 - 08.2019
Basic Life Support - CRR/AED
American Heart Association
Certificate - Dental Radiology
Dental Advantage Career Training
Certificate - Medical Assisting
Institute for Business & Technology
Diploma -
Independence High School