Natalie Wilhelm
Fort Walton Beach,FL
Summary
Experienced with sales team leadership, customer relationship management, and strategic planning. Utilizes sales strategies to drive revenue growth and improve client satisfaction. Track record of effective communication and team collaboration, ensuring consistent achievement of sales goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Manager
Havertys Furniture
Destin, FL
03.2024 - 01.2025
- Top District Sales Performer (May)
- Assist Store Manager in daily responsibilities including store opening/closing, overrides & approvals, lead team meetings and development of Sales Consultants
- Manage Sales staff and Showroom
- Assisted customers in the selection and purchase of merchandise
- Provided customers with product information, always maintaining the upmost level of customer service & satisfaction
- Motivate and inspire greatness in Sales team
Medicare Insurance Advisor
Devoted Health
Orlando, FL
08.2023 - 12.2024
- Actively prospect for new Medicare eligible clients through outreach activities like telemarketing, community events, and referrals
- Conduct detailed needs assessments to understand individual client healthcare requirements and match them with the most suitable Devoted Health plan
- Present plan features and benefits clearly, explaining coverage options, costs, and potential out-of-pocket expenses
Medicare Benefits Advisor
Centene/Ascension St. Vincent
Evansville, IN
09.2020 - 01.2023
- Company Top Sales Performer 2022
- Oversee Evansville market expansion, generating 200+ new clients
- Consistently facilitate and lead educational seminars
- Deliver empathy and persuasive negotiation talents to promote memorable, trusting experience and sales
- Interact positively and openly across internal team to meet weekly goals, 'significantly exceeding expectations' and leading in company sales
- Highly proficient in demonstrating leadership skills and behaviors
- Build relationships within the community hosting monthly Bingo at Assisted Living facilities and Senior Centers
Insurance Sales Agent
Bankers Life
Owensboro, KY
04.2019 - 09.2020
- Expand client base with powerful marketing, cold calling and referral management
- Prospect and schedule quota of new appointments weekly
- Explain various options to prospective clients and recommend suitable insurance policies
- Sought out new clients and develop client relationships through networking, direct referrals, and lead databases
Client Relations Specialist
Keller Schroeder
Evansville, IN
08.2018 - 02.2019
- Make 75-100 outbound dials per day and schedule 5-10 qualified appointments for Account Management Group
- Maintain 100% accuracy of the company’s client/prospect database, which includes scrubbing lists and daily updates
- Meticulously follow company’s process, including tracking and reporting on key metrics and following scripts
- Monitor Marketing and Marketing Events inboxes’ and address, record, and make updates in system as needed
- Coordinate and schedule 'Community Giveback' meeting quarterly with Account Manager, Prospect, and Charity Organization to commemorate partnership
- Drive attendance to events such as events, webinars and certain call to action
Senior Campaign Manager
comScore Inc.
Evansville, IN
08.2013 - 06.2017
- Facilitate and lead client calls with cross-functional team
- Act as liaison by building strong relationships with internal partners, clients and vendors
- Simultaneous and consistent relationship management of multiple high-profile clients such as Proctor & Gamble, Kellogg’s, Facebook and Google
- Demonstrate comScore products to clients and speak confidently on data assets/methodologies
- Interact positively and openly across all levels of internal and external team to meet weekly deadlines and overall goals in fast paced, multitasking environment
- Manage team of 3 direct reports
- Help grow technical capabilities in others via mentoring, training, yearly performance metrics and career paths
- Provide constructive feedback and determine opportunities for growth
Team Member
Toyota Motor Manufacturing
Princeton, IN
01.2003 - 06.2010
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High school diploma -
Apollo High School
Owensboro, KY05.1998
Skills
- Insurance sales
- Data management
- Leadership
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Verbal and written communication
- Motivational skills
Certification
Life & Health Insurance License, 03/01/19, 03/31/25
Timeline
Sales Manager
Havertys Furniture
03.2024 - 01.2025
Medicare Insurance Advisor
Devoted Health
08.2023 - 12.2024
Medicare Benefits Advisor
Centene/Ascension St. Vincent
09.2020 - 01.2023
Insurance Sales Agent
Bankers Life
04.2019 - 09.2020
Client Relations Specialist
Keller Schroeder
08.2018 - 02.2019
Senior Campaign Manager
comScore Inc.
08.2013 - 06.2017
Team Member
Toyota Motor Manufacturing
01.2003 - 06.2010
High school diploma -
Apollo High School