Natalieann Roberts
Cincinnati,OH
Summary
Dedicated Patient Care Assistant with a proven track record at UC Medical Center, skilled in vital signs monitoring and emotional support. Enhanced patient experiences through effective communication and teamwork, while ensuring adherence to HIPAA regulations. Committed to fostering relationships and promoting patient comfort, contributing to optimal healthcare outcomes.
Healthcare professional with proven track record in patient care and support. Consistently contributes to team success and patient satisfaction by maintaining high standards and adapting to dynamic situations. Known for excellent bedside manner and ability to manage multiple tasks efficiently.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Experienced with delivering comprehensive patient care and support. Utilizes excellent interpersonal skills to enhance patient comfort and satisfaction. Knowledge of assisting healthcare providers with medical procedures and patient monitoring.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
UC Medical Center
03.2024 - 09.2024
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Gathered medical information, weight and height measurements and vital signs.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
Associate
Honey Baked Ham
04.2022 - 12.2023
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Working in food production/ wrapping Hams, making sandwiches.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Associate
Burwinkel Farms
07.2019 - 10.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Science - Surgical Tech
Cincinnati State Technical And Community College
05-2028
Skills
- Medical terminology
- Vital signs documentation
- Written and verbal communication
- Emotional support
- Vital signs monitoring
- Blood glucose testing
- Catheter care
- Documentation
- Personal hygiene assistance
- Patient monitoring
- Feeding assistance
- Seizure precautions
- Specimen collection
- Room preparation
- Relationship building
- Basic life support
Certification
- (CPR) - certified
- Patient Care assistance certific
Languages
English
Full Professional
Timeline
Patient Care Assistant
UC Medical Center
03.2024 - 09.2024
Associate
Honey Baked Ham
04.2022 - 12.2023
Associate
Burwinkel Farms
07.2019 - 10.2023
Associate of Science - Surgical Tech
Cincinnati State Technical And Community College
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