Natalie Delgoffe
Menominee,MI
Summary
Knowledgeable Fish and Coral Sales Associate with background and retail sales and customer service. Skilled in product knowledge, saltwater fish identification, and coral care such as lighting, flow, and placement requirements. Strengths include
effective communication skills, relationship building, and ability to meet sale targets. Made significant contributions by introducing new marketing strategies and increase more store traffic and promoted brand awareness.
Overview
6
6
years of professional experience
Work History
Saltwater Fish and Corals Associate
Aquatic Treasures
10.2023 - 08.2024
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked, faced, and clearly labeled items in an organized fashion
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed efficient cash register operations.
- Examines large domination bills for counterfeiting to prevent fraud.
- Recommended, selected, and located merchandise based on customers desire.
General Aquatics
Petco
07.2022 - 05.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted in customer request and answered questions to improve satisfaction.
- Advised customers on suitable fish for their aquarium.
- Administered meds to fish. reptiles and small animals.
- Provided excellent customer service and attention to customers face-to-face or through phone conversations.
- Processed orders through ship from store.
Coolant Lab Certified Tech.
Christensen Machinery & Supply
05.2018 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Tested coolant conductivity, temperature, titration ratios, and conducted bacteria and fungal tests to maintain optimal coolant performance.
- Organize packages for distribution.
Education
Bachelor of Science - Conservation And Ecology
University of Wisconsin, Green Bay
Green Bay, WI12-2024
Associate of Science - Wildlife Fisheries And Ecology
University of Wisconsin, Green Bay
Green Bay, WI08-2022
High School Diploma -
Menominee High School
Menominee, MI05-2020
Skills
- Customer Service
- Time Management
- Attention to Detail
- Relationship Building
- Cash Handling Experience
- Store Maintenance
- Social Media Marketing
Timeline
Saltwater Fish and Corals Associate
Aquatic Treasures
10.2023 - 08.2024
General Aquatics
Petco
07.2022 - 05.2023
Coolant Lab Certified Tech.
Christensen Machinery & Supply
05.2018 - 07.2021
Bachelor of Science - Conservation And Ecology
University of Wisconsin, Green Bay
Associate of Science - Wildlife Fisheries And Ecology
University of Wisconsin, Green Bay
High School Diploma -
Menominee High School
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