Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Hayden

Natalie Hayden

Houston,TX

Summary


Innovative Marketing Associate gifted at identifying promotional opportunities, implementing cost-effective marketing initiatives and performing extensive market analysis and research. Strong brand consulting and web-based advertising skills. Passionate about achieving client goals through strong communication and leadership abilities.

Overview

3
3
years of professional experience

Work History

OPERATIONS MANAGER

Live Well Lounge
12.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

CROSSFIT COACH

Ft. Wright Crossfit
06.2022 - 08.2024
  • Developed strong relationships with clients by consistently providing motivational support and encouragement throughout their fitness journey.
  • Ensured safety of all participants by strictly adhering to CrossFit guidelines and protocols during workouts.
  • Continuously updated personal knowledge of industry trends and research findings to ensure training effectiveness.

CERTIFIED PHARMACY TECHNICIAN

Kroger Pharmacy
05.2021 - 12.2023
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.

Education

Bachelor of Science - Business Administration

Northern Kentucky University
Highland Heights, KY
12.2024

Skills

  • Team Leadership
  • Project Management
  • Customer Service
  • Brand Development
  • Social Media Strategy
  • Data Analysis
  • Problem-Solving

Timeline

OPERATIONS MANAGER

Live Well Lounge
12.2023 - Current

CROSSFIT COACH

Ft. Wright Crossfit
06.2022 - 08.2024

CERTIFIED PHARMACY TECHNICIAN

Kroger Pharmacy
05.2021 - 12.2023

Bachelor of Science - Business Administration

Northern Kentucky University

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Natalie Hayden