Natalie Honn
Fallbrook,CA
Summary
Successful Pharmacy Technician bringing 2 and 1/2 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Vons
Encinitas, CA
06.2022 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Assisted in training new employees on pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Answered telephones to respond to questions or requests.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Prepared and processed medical insurance claim forms and records.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
Pharmacy Technician
Walgreens
Vista, CA
10.2021 - 05.2022
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Education
High School Diploma -
Orange Glen High School
Escondido, CA06-2016
Skills
- FDA compliance
- Billing support
- Insurance Billing
- Regulatory Compliance
- Drug Inventory Control
- Supply Restocking
- Drug Inventory Management
- Ordering and stocking medications
- Problem-solving skills
Certification
- California State License License Number: 187255
- PTCB Certified Certification Number: 30246589
- CPR and Immunization Certified
Timeline
Pharmacy Technician
Vons
06.2022 - Current
Pharmacy Technician
Walgreens
10.2021 - 05.2022
High School Diploma -
Orange Glen High School
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