Natalie L. Byrd, MSN, RN, CMSRN
Registered Nurse
Georgetown,TX
Summary
Knowledgeable Nurse Leader with excellent conflict resolution and problem-solving abilities demonstrated across a 12-year nursing career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Quality-focused and efficiency-driven leader.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Hospice Registered Nurse Case Manager
Tranquility Hospice Care
09.2021 - Current
- Developed and implemented individualized care plans for each hospice patient while collaborating with a holistic care team.
- Educated patients, family members and caregivers various ways to manage physical, spiritual, and emotional needs from terminal diagnosis, election for hospice care, and through the end of life.
- Offered listening ear to both patients and loved ones to meet physical, emotional, mental, and cultural needs.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse, Home Health Care
Georgetown Living Home Health
09.2020 - 03.2022
- Triaged and managed patient care from admission to discharge.
- Engaged in direct patient care, stabilized patients and created personalized care plans.
- Provided didactic and clinical instructions to orient new nurses in nursing practicum to deliver exceptional patient outcomes.
- Collaborated with physicians and nurse practitioners to afford individualized wound care, reducing risk of infections and hospitalizations, thus promoting healthy patient lives in a home care setting.
Director of Health Services
The Delaney At Georgetown Village
Georgetown, TX
01.2020 - 01.2021
- Implemented policies and procedures on accountability metrics stressing department-wide compliance to state and federal laws.
- Lead the facility through two state surveys with no findings.
- Ensured resident and staff safety throughout the COVID-19 pandemic by developing and implementing building protocols and procedures.
- Developed a team of 50 personnel including registered nurses, licensed vocational nurses, and quality of life specialists.
- Supported the health of 59 assisted living and 36 memory care residents by making daily rounds throughout the health services department to assess the quality of care.
- Oversaw resident safety in leading by example on the floor and performing regular audits of resident rooms and medication delivery systems.
Director of Medical Surgical Services
St. David's Georgetown Hospital
Georgetown, TX
09.2017 - 01.2020
- Coached, mentored and supported managers, colleagues and staff.
- Chaired committees, work groups and meetings.
- Kept practices, techniques, policies and procedures consistent with professional standards and regulatory agencies.
- Managed the day-to-day operations of 46 acute care inpatient beds.
- Developed physician relationships and grew service lines in orthopedics and specialty surgical areas including deep inferior epigastric perforator (DIEP) flaps.
- Met budget to ensure overall profitability and productivity of the unit.
- Reduced hospital infection rates in clostridium difficile, central line associated blood stream infections (CLABSI), catheter associated urinary tract infections (CAUTI) to a 99% compliance rating.
- Increased HCAHPS on the unit to 4th in HCA.
- Supported professional growth of staff including training on midline insertions and unit record levels of 25% of staff certification in a nursing specialty.
- Ensured throughput of the unit to decompress the emergency department and held staff accountable to early discharges.
Registered Nurse House Supervisor
St. David's Georgetown Hospital
Georgetown, TX
03.2014 - 09.2017
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Acted autonomously and coordinated all functions of the facility when administrators were not present.
- Resolved customer concerns, both internal and external, with compassion and without bias.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Activated and responded to critical situations including strokes, trauma alerts, respiratory and cardiac arrests.
- Coordinated throughput to ensure productivity and increased patient satisfaction.
- Acted as a liaison to improve communication between medical, nursing, administrative and support staff.
- Represented and actively participated in the Shared Governance Council, including developing initiatives to improve nursing quality and care.
Charge Nurse
St. David's Georgetown Hospital
Georgetown, TX
07.2011 - 03.2014
- Monitored nursing care, patient assessment processes and treatment implementations.
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Managed JP drains and chest, nasogastric, G and peg tubes.
- Acted as a liaison between the House Supervisor and unit staff to maintain a balance between cost efficiency and patient care.
- Participated in unit leadership and acted as the chairperson to the Shared Governance Council.
- Ensured continuity of care through collaboration with the comprehensive healthcare team through admission, treatment and discharge.
Medicine Professor
Austin Community College
Round Rock, TX
01.2012 - 09.2017
- Supervised students when administering medications to maintain patient safety.
- Educated students regarding disease processes to facilitate understanding of medication specificity per patient.
- Assisted clinical faculty in the education of the nursing process and care plan formation.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
- Implemented new educational techniques to boost student comprehension while reducing learning time.
- Introduced and taught first year nursing students to accurately assess and chart while communicating findings to primary care nursing staff.
Clinical Nurse
MD Anderson Cancer Center Hospital
Houston, TX
12.2009 - 07.2011
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Monitored patients, evaluated results and recommended further courses of treatment to quickly improve patient outcomes.
- Coordinated diagnosis, exams and care for caseload of 3-4 patients per shift.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Supported patients in a holistic manner throughout their treatment, including supportive care in end-of-life situations.
- Monitored for acute cardiac changes within a telemetry environment.
- Advocated on behalf of patients through appropriate referrals withing the healthcare team.
- Safely carried out orders and administered treatments, medications, chemotherapy and research protocols as prescribed.
Education
Master of Science - Nursing Education
The University of Texas At El Paso
El Paso, TX 01.2017 - 12.2018
Bachelor of Science - Major in Nursing
Texas Woman's University
Houston, TX 06.2008 - 05.2010
Associate of Science -
Houston Community College
Houston, TX 01.2005 - 12.2006
High School Diploma -
I.H. Kempner Senior High School
Sugar Land, TX 08.1993 - 05.1996
Skills
Patient and family advocacy
Intravenous therapy
Preventive health
Acute care expertise
Shared governance
Professional bedside manner
Physical assessments
High level of autonomy
Accomplishments
- St. David's Georgetown Hospital, Caregiver of the Year, 12/2016
- The Daisy Foundation, Daisy Award Recipient, 5/2013
- The State of Texas, Resolution, Marsha Farney, 5/2013
Affiliations
- Sigma Theta Tau International, 4/2010
- Phi Kappa Phi, 3/2010
Certification
Registered Nurse, License #788497, Texas Board of Nursing - Renewal Due 4/30/2022
Timeline
Hospice Registered Nurse Case Manager
Tranquility Hospice Care
09.2021 - Current
Registered Nurse, Home Health Care
Georgetown Living Home Health
09.2020 - 03.2022
Director of Health Services
The Delaney At Georgetown Village
01.2020 - 01.2021
Director of Medical Surgical Services
St. David's Georgetown Hospital
09.2017 - 01.2020
Master of Science - Nursing Education
The University of Texas At El Paso
01.2017 - 12.2018
Registered Nurse House Supervisor
St. David's Georgetown Hospital
03.2014 - 09.2017
Medicine Professor
Austin Community College
01.2012 - 09.2017
Charge Nurse
St. David's Georgetown Hospital
07.2011 - 03.2014
Clinical Nurse
MD Anderson Cancer Center Hospital
12.2009 - 07.2011
Bachelor of Science - Major in Nursing
Texas Woman's University
06.2008 - 05.2010
Associate of Science -
Houston Community College
01.2005 - 12.2006
High School Diploma -
I.H. Kempner Senior High School
08.1993 - 05.1996