Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline
AssistantManager
Natalie Pamela Bohorquez Yataco

Natalie Pamela Bohorquez Yataco

Colorado Springs,CO

Summary

Former Barista and sales associate, great people skills. Like to creating positive customer experiences. Outgoing and friendly with excellent interpersonal communication strengths. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Human Resources Assistant

L&E Yataco Services LLC
Mobile, AL
09.2023 - 02.2024
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Arcade Attendant

Adventure Island
Orange Beach, AL
05.2023 - 08.2023
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Barista

Starbucks
Daphne, AL
01.2022 - 04.2022
  • Pleasantly interacted with customers during hectic periods to promote a positive environment.
  • Created wide variety of hot and cold drinks and maintaining positive customer satisfaction scores.
  • Cleaned counters, machines, and utensils.
  • Controlled line and crowd with efficient services.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.

Sales Associate

American Eagle Outfitters, Inc
Foley, AL
08.2021 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Alerted customers to upcoming sales events and promotions.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Listened to customer needs and desires to identify and recommend optimal products.

Grocery Store Clerk

Perumex
Silverhill, AL
05.2019 - 08.2021
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed trash, swept and mopped floors for professional appearance.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Fairhope High School
Fairhope, Al
05.2023

Skills

  • Hospitality and Professionalism
  • Workstation Maintenance
  • Customer Retention
  • Team Instructions
  • Prevention Strategies
  • Flexible Hours
  • Bilingual (Fluent Spanish/English)
  • Communication Skills
  • Memorization

Accomplishments

    Journalist for Fairhope High Schools Newspaper

    FCCLA


Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources Assistant

L&E Yataco Services LLC
09.2023 - 02.2024

Arcade Attendant

Adventure Island
05.2023 - 08.2023

Barista

Starbucks
01.2022 - 04.2022

Sales Associate

American Eagle Outfitters, Inc
08.2021 - 03.2022

Grocery Store Clerk

Perumex
05.2019 - 08.2021

High School Diploma -

Fairhope High School
Natalie Pamela Bohorquez Yataco